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Craftsman Garage door openermodel #13953927

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Questions & Answers about this model powered by

My craftsman garage door opener model 139.53927 will not open.

the track screw takes a quarter turn and stops. It is not a breaker problem or an obstruction. Any advise?

Posted January 28, 2011


James, January 28, 2011

our garage door opener is usually an entrance to our home, so we are concerned when we have an issue with the unit. i'm sorry about the difficulties that you are experiencing. i did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. i have attached the link below. if you would like assistance from a qualified technician i have also attached a link to searshomeservices.com. i hope these links will help until your expert can respond.

Don, January 28, 2011

you could have a bad sprocket coupling or a bad door spring. check your door springs first for one that is broken.

Lyle W , January 29, 2011

don suggested that you check the door. pull the emergency release as shown in the first image below and see if the door will manually open smoothly. you may have already done this. if not, then you could have a problem with the door. if the door will not open smoothly when it is disconnected from the garage door opener then it will need to be repaired.

james r. provided a link for a previous answer that provides some tips on troubleshooting the safety sensor system. see if the door will open by holding down the wall control button. if the sensors are not aligned properly, the door should open if you hold down that button. the light should also blink if the sensors are not aligned. i provided information about the operation of the door opener in the second image below.

if the problem is not caused by the sensors, then you may need to adjust the up force as shown in the third image. after adjusting the up force, you may also need to slightly adjust the travel limits as shown in the 4th image.

i also recommend that you verify that the garage door opener will operate properly when the door is disconnected as shown in the first image. if the motor stops you could have a mechanical failure in the motor unit or a problem with the logic board.

these tips may help you resolve this garage door opener problem. if you need more assistance, reply with additional details.

if you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a sears technician. here is a link for the website: sears home services .

Lyle W , January 29, 2011

here is the 4th image.


M-F 6:30 a.m. - 10:00 p.m. CST
Sat 7:00 a.m. - 9:00 p.m. CST
Sun 7:30 a.m. - 9:00 p.m. CST

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