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7:00am - 9:30pm

7:30am - 9:30pm

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Call us (Se Habla Español)

(888) 205-0966

Monday - Friday
7:00am - 9:00pm CST

8:00am - 8:00pm CST

9:00am - 7:00pm CST

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Sears PartsDirect
P.O. Box 9009
Mobile, AL 36691-0009

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For any questions or concerns, please email us at partsdirect@customerservice.sears.com and we will respond to you as quickly as we can!


If you have any questions about the return, don't hesitate to contact us.

    For questions or assistance:
    call 1-888-205-0966 (Se Habla Español)

    M-F 6:30 am to 8:00 pm CST
    Sat 7:00 am to 8:00 pm CST
    Sun 7:30 am to 8:00 pm CST

Most Sears PartsDirect parts can be returned within 365 days of their delivery date.
For current account holders, go to Order History to initiate a return. For non-account holders, go to Order Status.
For any questions regarding returns, be sure to check out our FAQs section.


M-F 6:30 a.m. - 10:30 p.m. CST
Sat 7:00 a.m. - 9:30 p.m. CST
Sun 7:30 a.m. - 9:30 p.m. CST

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