Model #ZGU384NSM2SS GE Counter Unit, Gas

  • Control Panel & Cooktop
    3 Results
  • Gas & Burner Parts
    3 Results
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Question and Answers

Q:

Parts having the fuse. ZGU384NSM2SS

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Dezeray S -
July 08, 2013
A:

Hello glad to help.  Thank You for choosing Sears PartsDirect.com

I am sorry and do understand your frustration when needing repairs of the cooktop.   I am looking at the model ZGU384NSM2SS.  The only thing I see that can have a built in fuse is the spark module.   I need to verify though.   What is the problem please?  Click on the image below for the spark module.

http://www.searspartsdirect.com/partsdirect/part-number/WB13T10078/0022/364&pathTaken=partSearch&blt=14&prst=&shdPart=WB13T10078?sid=MMLxexpertmerch

If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
July 09, 2013
A:

Sounds good, Larry. The cooktop is not having the spark automatically like before. I did a brief test and found that the fuse doesn't work. If I want Sears fix it, how much does it cost approximately? Do you also charge the customers if the problem is not resolved? Thank you so much!

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Daisy Ma -
July 09, 2013
A:

Sounds good, Larry. The cooktop is not having the spark automatically like before. I did a brief test and found that the fuse doesn't work. If I want Sears fix it, how much does it cost approximately? Do you also charge the customers if the problem is not resolved? Thank you so much!

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Daisy Ma -
July 09, 2013
A:

BTW - no sparks on any burners. Thanks!

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Daisy Ma -
July 09, 2013
A:

Hi Daisy Ma, glad to help.  Thank You for choosing Sears PartsDirect.com

You say you aren't getting the spark so I know it is the spark module that you will be needing.  

I am sorry and do understand that you need it fixed and have our Sears associates take a look at it.   Best thing to do is call them to get the exact information.   Phone number to them is 1-800-469-4663.   That way you can get true infromation on your prices.  Good luck Daisy  Ma.

If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
July 09, 2013
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