Model #ZET3058SH1SS GE Built-In Oven, Electric

  • Control Panel
    3 Results
  • Lower Door
    3 Results
  • Door Lock
    3 Results
  • Upper Oven Convection Fan
    3 Results
  • Lower Oven Convection Fan
    3 Results
  • Control Section
    3 Results
  • Cooling Fan
    3 Results
  • Upper Oven Body
    3 Results
  • Center Spacer
    3 Results
  • Lower Oven Body
    3 Results
  • Door
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

GE oven touch panel not responding

A:

Gosh, Murphy's Law at work again. Tough break on the 3 days over 90! Have you tried contacting them to see if they might be able to work something out for you? Many times Sears will offer a warranty on a repair for just a little extra cash. I appreciate your detailed information and I will forward your question to an expert who will investigate the matter further and get back to you. You will hear from them within two business days if not sooner. Until you hear from us, have a nice day.

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Henry -
July 18, 2013
A:

They stood on 90 day warranty, but would give us a free service visit. At the time of the 90-93 day transition (it was 2 yrs ago), we just decided to live with it cause we couldn't afford another $500 part even if they gave us free service visit. And then another part failure 95 days later... just didn't seem logical to pursure that path.

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Robin -
July 18, 2013
A:

Thanks - have a nice day yourself.

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Robin -
July 18, 2013
A:

I know you guys always suggest a Sears Technician... but my husband is an electrical engineer (Tim the tool man/McGuyver type). We have meters... We diagnosed this problem 2 yrs ago before the technician came. It took the technician three tries with different parts to finally come to the conclusion we originally had, and then the part only lasted 93 days. If you can send an elelctrical diagram of the contol panel, this would be best.

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Robin -
July 18, 2013
A:

Thank you for your question and I understand your concern.

This oven should be diagnosed by a service technician. The failure could be just a loose ribbon connection on the main logic board where all the flat ribbon connections are connected. I would disconnect and re-connect the ribbon connectors and then see if the non-working buttons will work. If they don't, it could have a faulty main logic board (key#17), touch glass signal board or the glass touch panel. The main logic board is most likely failure if there are no loose or bad ribbon connections. These parts cannot be returned if installed and this is why I strongly suggest having a service technician diagnose the failure. If the technician orders and installs a part and it doesn't repair it, then you would not be stuck with a part that did not fix it. 

NOTE: There should be a tech sheet in the control panel area too that would have come supplied with the oven you can reference if you decide to attempt to diagnose and repair the issue. Be sure and disconnect the power source from the oven before servicing.

 If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.

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Joey S -
Sears Technician
July 19, 2013
A:

Can you tell me what exactly does the touch glass signal board process? Also, on the diagram, part #999 - which #999 in the list is the one in the picture? There are at least 6 in the list, but only one pictured. Thanks.

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Robin -
July 19, 2013
A:

Robin: The glass signal board processes the commands of the glass touch panel. As far as what part key#999 is, these parts are non- illustrated but the parts list gives a description of where the harness connects.

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Joey S -
Sears Technician
July 19, 2013
A:

Thanks. And just so I am perfectly clear, the glass touch panel you are referring to is the #1 item - the front whole touch glass panel. Correct?

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Robin -
July 19, 2013
A:

Robin: Key# 1 is the glass touch panel.

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Joey S -
Sears Technician
July 23, 2013
See more answers
Q:

Why is my GE Monogram double wall oven dead?

A:

Since the upper oven has a magnetron and high voltage capacitor, I do not recommend that you attempt to perform any further diagnosis or testing on this oven yourself. A high voltage capacitor in the upper oven will retain a 4400 volt charge even when the breaker is shut off and the oven is completely disconnected from electrical power. A microwave radiation leakage test will need to be performed on this oven using proper testing equipment following any repair. I recommend that you call a service technician to diagnose and repair this oven.

You could have a main power board failure or a failed magnetron TCO that is preventing any of your display boards from lighting up. The lower oven light is powered directly from the L1 power supply. Neutral is applied to this circuit when the door is open and the plunger switch closes a contact to the neutral connection. This is likely why only the lower oven light works. This indicates that your problem with the display boards powering up is not likely a voltage supply problem. The technician will have wiring schematics and technical information to diagnose and repair the cause of your failure.

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Lyle W -
Sears Technician
July 27, 2009

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