Model #WTW6500WW1 WHIRLPOOL Residential Washers

  • Top And Cabinet Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Motor, Basket And Tub Parts
    3 Results
  • Pump Parts, Optional Parts (not Included)
    3 Results
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

why does my whirlpool cabrio washing machine keep getting an unbalanced load error

A:

I see your washer machine keeps on giving you Unbalanced load error code. While you are waiting on an expert to answer your question. I found this really great link on why your washer has Unbalanced load error. I attached the link below. Hope this helps!

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Dezeray S -
August 31, 2010
A:

An item stuck between the spin basket and the outer tub of the washer could be causing this problem. With the washer empty and turned off, see if the spin basket will rotate freely by hand. If you detect some resistance or suspect that there is an item stuck between the spin basket and the outer tub, you can unplug the washer and pull the basket out of the washer as shown in the first image provided below.

If your washer has an agitator instead of an impeller like the one shown in the first image below, you will need to use the procedure in the second image to pull the spin basket out (with the washer unplugged ).

If you find no problems with an item being stuck between the basket and the tub, then you could have a problem with the shaft that sticks up from the bottom of the washer tub. If you need more help, submit additional details and the full model number of your Cabrio washer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
September 01, 2010
A:

See images below for the above answer.

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Lyle W -
Sears Technician
September 01, 2010
A:

ok I just had this problem with this and my washer was progressivly giving me the unballanced load called my repair guy and he said it was probbaly the suspension rods the washer has 4 of them and they work like shocks for the tub and if they go bad than they allow the drum to spin wildly. we replaced the suspension rods and bingo the washer was working like new.

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charlie -
March 13, 2013
A:

Thanks Charlie. I am glad that you pointed out that failure and fix. In some situations, the suspension rods can apparently cause the unbalanced problem in that type of washer. That information can help other readers who face the same problem.

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Lyle W -
Sears Technician
March 14, 2013
A:

I have a Whirlpool Cabrio WTW6500WW1 that keeps kicking the UL error code as well. It is only 4 years old. In doing some online research I was seeing so many people suggest changing the suspension rods. So I replaced all 4 and I am still getting the error. We did not see anything stuck in between the basket and outer tub. I called a local service company and they suggested that maybe it is the bearings. Any other suggestions? Thoughts?

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Amie -
November 15, 2013
A:

When the machine reaches the Spin cycle is stopped I did with the empty washing machine is showing error UL

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Juan P -
February 27, 2014
A:

I have a Whirlpool Cabrio WTW6500WW1 the machine reaches the Spin cycle is stopped I did with the empty washing machine is showing error

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Juan P -
February 27, 2014
A:

I'm having similar issue with cabrio wtw6600sw2, UL error with nothing in machine. I just did a bearing seal replacement, basket is spinning freely, there is no bouncing or excessive movement, but get UL on spin cycle. At drain & spin get UL at 9 minutes. Now if I lean the machine back against the wall as if to work on it underneath, it works. Now I just tried med speed spin cycle and it worked, got uL on high speed, med worked 3 x's now......Confussed

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gary -
January 06, 2016
See more answers
Q:

oil on floor wtw6500ww1

Q:

cabrio will not spin freely wtw6500ww1

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your washer. Upon researching model WTW6500WW1:  if the basket does not turn freely and you see that nothing is stopping the basket from spinning freely, a technician will have to further diagnose the problem to determine what could be causing to friction. In some cases it could be caused by the machine electronics that do not properly release the tub. If you would like to schedule an appointment you can call 1-800-469-4663 or click here.

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
July 09, 2015

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