Model #WTW5520SQ0 WHIRLPOOL Residential Washers

  • Top And Cabinet Parts
    3 Results
  • Controls And Rear Panel Parts
    3 Results
  • Agitator, Basket And Tub Parts
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump Parts
    3 Results
  • Machine Base Parts
    3 Results
  • Wiring Harness Parts
    3 Results
  • Brake And Drive Tube Parts
    3 Results
  • Gearcase Parts, Optional Parts (not Included)
    3 Results
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Error Codes

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Question and Answers

Q:

low agitation wont work? WTW5520SQ0 Whirlpool Residential washer

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

 

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Joseph P. -
August 06, 2013
A:

okay so messed with it a little more today and it seems as though anytime the washer is in the main cycle position it doesn't work. when you first start the load it will fill up with water and weather it is low or high agitation it will work but then once it gets to the main cycle time it stops and doesn't do anything and it doesn't matter what cycle it is in. Any help?

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Jefferson -
August 06, 2013
A:

Thank you for your question and I understand your concern.

The upper half of the agitator (augur) will rotate one direction without moving the lower part of the agitator which is normal. Now, if you were to open the lid while the washer was agitating, you should not be able to rotate the lower half of the agitator. 

Based on the humming noise and the motor not starting when the cycle is in the low or gentle setting, the motor is not likely getting the Start voltage to start the motor. In order for the motor to start, it needs 120 supplied to the Start windings and 120 volts to the run windings. 

In order for the motor to start and run, there must be 120 volts measured across white wire with the black stripe and the orange wire and also across the across the yellow and red wires. 

If you do not measure 120 volts across the white wire with the black stripe and the orange wire, it could have a faulty timer or a broken or loose wire connection at the timer or motor.

I added an image below of the wiring diagram. 

NOTE: I do not recommend making any voltage measurements unless you have experience and feel safe and confident in doing so; otherwise I highly recommend calling a service technician to diagnose and repair your washer. 

If all the wiring is okay and making good connections at the timer and motor, the timer is more likely faulty than the motor.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

 If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.

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Joey S -
Sears Technician
August 07, 2013
A:

so I have a volt meter fyi I went through a diesel electric tech school so I know what I am doing. so I checked the connections and ohmed out the wires and the red wire you told me to check is saying it is bad and when I checked it for current nothing was going through it. could it be just that one wire causing all the issues?

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Jefferson -
August 09, 2013
A:

Jefferson: The red wire is connected to the motor capacitor and it is part of the start circuit used to start the motor. If the red wire tests open between the capacitor and timer, the motor will hum instead of starting. The motor must have start voltage in order to start and then it must have run voltage to keep the motor running. One wire open or bad wire connection can prevent the motor from starting.

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Joey S -
Sears Technician
August 12, 2013
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Q:

My Whirlpool Model WTW5520SQ0 has the spin cycle made knocking noise at the end of spin cycle.

A:

It can be very annoying when your washer makes unusual noises during the cycle. I did some research and provided a link to a similar question and answer on our site. I hope this will shed a little more light on the issue until the Expert responds to your question in more detail within 24 to 48 hours.

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Julio -
March 22, 2013
A:

Thank you for your question.  I am sorry you are having a problem with your Whirlpool WTW5520sq0 washer.

Caution:  Before attempting any repair, unplug the washer from the outlet. 

If the noise only occurs at the end of the spin cycle then I suspect the clutch is the problem.  You should also check the spin basket.  If the basket wobbles then the spanner nut holding the basket might be loose.  Lift up and down on the spin basket and see if it has excessive movement.  I hope this helps.  You can reply below with any additional details for further assistance. 

You can also have the problem repaired in your home by a Sears technician.  Here is the link: Sears Home Services Washer repair.   

 

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Fred M -
Sears Technician
March 23, 2013
A:

It was going like bumping. When I feel it and saw basket went bump bump bump.

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cathy -
March 23, 2013
A:

If you pull up and down on the basket does it have a lot of movement, 1/2 inch or so?

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Fred M -
Sears Technician
March 24, 2013
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Q:

How do I remove the middle part of my Whirlpool washing machine?

A:

When you say the middle part of the washer I must assume you mean how to remove the agitator. I added an image below of the parts that make up the complete agitator assembly.

To remove the agitator:

  1. Remove the fabric dispenser (key#1)
  2. Remove the barrier cap (key#23)
  3. Remove the 7/16 inch bolt (key#2)
  4. Lift the agitator off by grasping the bottom portion of the agitator (key#4)

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Joey S -
Sears Technician
June 16, 2009
A:

I can't figure out how to remove the key#1. Pull it out?? I don't find anything that latched to it.

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cathy -
March 22, 2013
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