Model #WTW5100VQ2 WHIRLPOOL Residential Washers

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Question and Answers

Q:

Top Loading Washing Machine TUNE-UP WTW5100VQ2 Whirlpool Automatic washer

Q:

Rinse cycle WTW5100VQ2 Whirlpool Automatic washer

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 14, 2014
A:

Boy, that sucks... the expert told you to go to the website. THANKS "SHERMAN"

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BRYAN -
September 30, 2015
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Q:

Washer fills but then won't run WTW5100VQ2 Whirlpool Automatic washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your washer is not working properly.

I recommend checking the lid switch first. If the unit will fill,but then do nothing it is usually an indicator of a faulty lid switch. 

To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the gray and white wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Then start the washer in a cycle, and let it go. If the washer completes the cycle, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

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Natasha12 -
Sears Technician
January 19, 2015

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