Model #WTW4950XW2 WHIRLPOOL Residential Washers

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Question and Answers

Q:

Whirlpool Washer Model #WTW4950XW2 will not agitate or spin WTW4950XW2 Whirlpool Washer

Q:

Spin cycle WTW4950XW2 Whirlpool Washer

Q:

My Whirlpool washer model#WTW4950XW2 will not drain. WTW4950XW2 Whirlpool Washer

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your washer will not drain.


TEST #7: Drain Pump
Perform the following checks if washer does 
not drain.
IMPORTANT: Drain water from tub before 
accessing bottom of washer. 
1. Check for obstructions in the usual areas. 
Clean and then perform step 2.
2. Check the drain pump and electrical 
connections. The following 
steps assume that this step was unsuccessful.
3. Unplug washer or disconnect power.
4. Remove console to access main control. 
5. Visually check that the J16 connector is 
inserted all the way into the main control.
? If visual check passes, go to step 6.
? If connector is not inserted properly, 
reconnect J16 and repeat step 2.
6. Remove connector J16 from main control. 
With an ohmmeter, verify resistance values shown 
below across the following J16 connector pinouts: J16, 2 & 3.

Resistance should be 14 –25 ?.
? If values are open or out of range, go to step 7.
? If values are correct, go to step 11.
7. Tilt washer back to access drain pump. 
Verify pump is free from obstructions. 
8. Visually check the electrical connections 
at the drain pump.
? If visual check passes, go to step 9.
? If connections are loose, reconnect the 
electrical connections and repeat step 2.
9. With an ohmmeter, check harness for 
continuity between the drain pump and main 
control.
Drain Pump Pin-1 to Main Control J16-3
Drain Pump Pin-2 to Main Control J16-2
? If there is continuity, go to step 10. 
? If there is no continuity, replace the lower 
machine harness and repeat step 2.
10. With an ohmmeter, measure the resistance 
across the two pump terminals. Resistance 
should be 14 –25 ?.
? If values are open or out of range, replace 
the pump motor.
? If the resistance at the pump motor is 
correct, go to step 11. 
11. If the preceding steps did not correct the 
drain problem, replace the main control. 
a. Unplug washer or disconnect power.
b. Replace the main control. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
July 07, 2015

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