Model #WS-55805 MITSUBISHI Projection/Digital 42" and above TV

  • Projection Tv
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Question and Answers

Q:

why do i have sound but no picture? WS-55805 Mitsubishi Tv

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Mitsubishi Television. I am so sorry to hear you are no longer getting a picture on it. My family spends a lot of time together watching TV and so I know how disappointing it is when the TV goes out. I will be happy to help you with this.  Based on the symptoms you have described, it sounds like you could have a high voltage issue, or a problem with the CRT tubes. Either issue should be fixed by a technician. I checked to see if the parts are available for this type of repair. I am sorry to have to inform you that all of the CRT parts for your model are no longer available. If you would like a technician to see if the TV can be repaired, you can set up service by going to www.SearsHomeServices.com or call 1-800-469-4663. I have included the link for you to view new televisions available for Sears, in case you decide it is better to replace the unit. TVs from Sears I hope this answers your questions. If I can be of further assistance please respond to this thread. Thank you for choosing Sears, we appreciate your business.  

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Rachel Morgan -
Sears Technician
September 07, 2013
Q:

why do i have sound but no picture? WS-55805 Mitsubishi Tv

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Mitsubishi Television. I am so sorry to hear you are no longer getting a picture on it. My family spends a lot of time together watching TV and so I know how disappointing it is when the TV goes out. I will be happy to help you with this.  Based on the symptoms you have described, it sounds like you could have a high voltage issue, or a problem with the CRT tubes. Either issue should be fixed by a technician. I checked to see if the parts are available for this type of repair. I am sorry to have to inform you that all of the CRT parts for your model are no longer available. If you would like a technician to see if the TV can be repaired, you can set up service by going to www.SearsHomeServices.com or call 1-800-469-4663. I have included the link for you to view new televisions available for Sears, in case you decide it is better to replace the unit. TVs from Sears I hope this answers your questions. If I can be of further assistance please respond to this thread. Thank you for choosing Sears, we appreciate your business.

 

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Rachel Morgan -
Sears Technician
September 07, 2013
Q:

My screen is totally blue. WS-55805 Mitsubishi Tv

A:

Thanks for contacting ManageMyLife.com. I understand how frustrating it is having trouble with your TV not working properly. We are here to help. Based on the symptom, I suspect a short inside the blue crt or the red and green crts are not working. There is high voltage working in this area of the TV. Also, you need special equipment like a rejuvenator to test the crt. Unless you have training to work on electronics and have the equipment, I recommend service. I hope this helps.
 
If you do not feel comfortable repairing this problem yourself or if it is under warranty, then you can have it repaired at your home by a Sears Technician. You may visit SearsHomeServices.com and follow the instructions, then click on the red next now button.
 
Please feel free to let me know if you need further assistance. We are always here to help.

Thank you for using ManageMyLife.com.

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John H -
Sears Technician
September 05, 2013

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