Model #WRF990SLAM00 WHIRLPOOL Bottom-Mount Refrigerator

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  • Refrigerator Door Parts
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  • Freezer Door Parts
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  • Unit Parts
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  • Shelf Parts
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  • Dispenser Front Parts
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  • Motor And Ice Container Parts
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  • Icemaker Parts
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Error Codes

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Question and Answers

Q:

My refrigerator and freezer are both not working, can hear the compressor running and both fans are running as well. WRF990SLAM00 Whirlpool Refrigerator

A:

Thank you for your inquiry on your Whirlpool Refrigerator, Model: WRF990SLAM00. From reviewing the details on your model, by turning it off for a while and now it's cooling again, it would lead to the compressor. It's possible the compressor may have overheated and shut down on overload or it may have a hard time starting, which could be a problem with the compressor itself or the starting device. It will have to quit cooling again, to determine what the problem is. A check you can make will be to see if the fan next to the compressor is running or if it stops. If it stops running, the compressor will overheat and also stop running. If the compressor is running but nothing is cold then there may be a sealed system problem.

Safety Warning: Before beginning the repair, disconnect the direct power supply to the refrigerator to prevent the risk of injury or any electrical shock.

If you don’t feel comfortable or confident in this repair, then you can have it repaired at home by a sears technician. I have the included a link to the website: Sears Home Services or call 1-800-469-4663.

 

I hope this answered your question. Thank you for contacting SearsPartsDirect.com, and have yourself a wonderful day. 

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Gerry 93 -
Sears Technician
May 13, 2015
A:

It is NOT cooling again, and never does. I simply stated that the cooling fan under the fridge by the compressor is running. How would I go about addressing a sealed system problem? Would that require finding a leak? If it is a joint, could it be re-soldered and recharged?

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zac -
May 15, 2015
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Q:

Refrigerator Whirlpool WRF990SLAM00 WRF990SLAM00

A:

Thanks for the inquiry and for being a valued member. 

I am sorry to hear of the issue you're experiencing with the refrigerator. I know how frustrating that is to have happen. 

Based upon your symptoms, this could be a known issue with this model. The symptoms should include: slow ice/no ice, warmer than normal freezer temp, long/constant run time, partial frost pattern on the freezer compartment, and discoloration or deterioration of the refrigerator evaporator housing.

The first symptoms are usually a decrease in ice production followed by noticeable temperature increase in the freezer with longer than normal cooling cycles.

You will need to verify that you're serial number falls within K217***-K335***, and check and record freezer, refrigerator and ice box temperatures. 

If this matches, we would recommend contacting our Repair and Warranty department at 1-800-469-4663. This can be referenced under Technical Service Pointer # W10666205A. 

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business.  

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Jeff Wallace Sr -
Sears Technician
March 03, 2015
Q:

whirlpool model# WRF990SLAM00 WRF990SLAM00 Whirlpool Refrigerator

A:

Thank you for choosing Sears Parts Direct. I can certainly understand how frustrating it can be when your refrigerator is not getting cold. I did look into the model number you have provided and I have found common part that you will need to test. 

If the refrigerator's not cold enough, first check whether containers are blocking air flow at the vents.
First part is the thermistor. If the refrigerator is not cooling enough, the thermistor might be faulty. The thermistor sends temperature information to the thermostat, so a broken thermistor will give bad information.

 Click here for how to test thermistor video.


Thank you for your question. Have a great day.

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Natasha12 -
Sears Technician
March 27, 2014

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