Model #WPSR3100W1WW GE Residential Washers

  • Controls & Backsplash
    3 Results
  • Cabinet, Cover & Front Panel
    3 Results
  • Tub, Basket & Agitator
    3 Results
  • Suspension, Pump & Drive Components
    3 Results
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Error Codes

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Question and Answers

Q:

Washer Pump Replacement

A:

Any repair can come with it's challenges so it is important to get some assistance. I researched your question and found someone was wanting to know the same information as you. This is a different model so the repair may not be exact but this is just to get an idea of what to expect when replacing this part. An expert will respond shortly to give you a more specific answer. I hope this helps!

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Jacqueline S -
October 04, 2010
A:

Thank you for your question.

I should be able to provide you with the instructions for replacing the pump of your washer. First, make sure to unplug the washer and put on a pair of gloves. The metal in the washer is sharp. If the washer still has water in the tub, I recommend using a shop vac to remove as much water as possible. If you have a floor drain, you can lower the drain hose to the floor and most of the water will drain. Then follow the instructions I have provided below. I recommend placing old towels in the bottom of the washer to catch the water that leaks out. Once the new pump is installed carefully, run the washer with the front panel off to check for leak. Make you do not put your hand into the washer when it is plugged in and the panel off.

If you need further assistance, please reply below.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Please click on the following link to order the parts you need. Sears Parts Direct

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
October 04, 2010
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Q:

What is wrong with my GE Profile model WPSR3100W1WW when the cold water comes out very slow but the hot water is okay?

A:

From the description of your problem the most likely cause is a bad water valve.

There is a simple way to prove that the valve is bad and it can be replaced as a do-it-yourself project without to much difficulty.

If the water is coming out then the problem won't be an electrical problem with the temperature switch, timer or water valve.

You say the hot and warm setting work okay and one thing to try is to swap the inlet hoses. Move the hot water inlet hose to the cold water valve and check the fill pressure.

If the problem stays the same, cold water filling slowing, then the valve is most likely the problem. If the problem reverses and cold fills okay but the hot now fills slowing then the water pressure from the hose is the problem.

The instructions to access the water valve are in the image below.

The part number for the valve is WH13X86 and is available from the following link: Sears PartsDirect .

I hope this information helps to resolve this problem but you can always submit another question with any additional details for further assistance with this problem.

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Fred M -
Sears Technician
July 06, 2009

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