Model #WM2688HNM LG Residential Washers

  • Cabinet/control Panel Ass
    3 Results
  • Drum/tub Assy
    3 Results
  • Dispenser Assy
    3 Results
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Error Codes

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Condition:

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Question and Answers

Q:

washer Shakes during rinse cycle WM2688HNM Lg Washer

A:

Thank you for choosing Sears Parts Direct. I will be happy to help with your refrigerator. Upon researching model WM2688HNM, make sure the washer is level. Also make sure all four feet are touching the ground. The springs that hold the tub up should also be replaced when the shock are replaced.  The springs help absorb movement.

Thank you for choosing Sears. We appreciate your business. Have a great day.    

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Jeff Wallace Jr -
Sears Technician
January 14, 2015
Q:

TE error code WM2688HNM Lg Washer

A:

Thank You for contacting SearsPartsDirect.com. I do apologize for the delay in answering your question.

After researching your model I show there is only 1 thermistor on this unit. I have located a repair video to assist you in replacing the thermistor.

Video: How to replace washer thermistor

If you need further assistance, please resubmit your question with additional details. Thanks for visiting SearsPartsDirect.com

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Desirea -
Sears Technician
March 22, 2014
Q:

Washer stopped, error msg on LCD display "water not draining, check drain pump filter" (forgot to write down exact wording)

A:

A washing machine is one of the most important household appliances due to the fact that it is just so convenient; it saves you time from having to go to a laundry mat and while you are doing other things around the house or just step out of the house you can wash a load all at the same time. So it can be a very big disappointment when the washer no longer works properly. I have taken some time to further your search here on Manage My Life and noticed that someone else had asked a similar question with a posted response from an expert. I have attached the link below if you are interested in viewing the page while waiting on your response from an expert. Hope this helps, have a wonderful day!

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Dezeray S -
January 25, 2011
A:

Thank you for your question.

The error code you are receiving is a long drain error. This happens when the washers control does not sense the water being drained from the washer. If you are not using HE detergent or using too much detergent, you can receive this code. If the drain pump filter is clean, I recommend checking for suds inside the washer because suds will cause this error. If there are suds, I recommend running the washer without a load or detergent. This will usually clear the suds out. Then make sure to only use the recommended amount of HE detergent.

If there are not any suds in the washer and the washer is draining the problem is most likely a failed pressure switch. First, unplug the washer and remove the top. Then remove the pressure hose from the switch and blow into it. If the line is clear and the electrical connections are good I recommend replacing the pressure switch.

Please reply below with mare details if you need further assistance on this problem.

Here is a link to order any parts you need. Sears Parts Direct .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
January 26, 2011
A:

I am having the same issue. I was trying to clean my washing machine using a washing machine soap bar and then an error code popped up saying the same thing! So I checked my draining pump and it was clogged up so I cleaned it. Then I ran the machine and it worked for about 3 minutes then it stopped and the code popped up again. So now I'm really stuck, what should I do?

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Moony -
December 01, 2013
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