Model #WJSE3110A2WW GE Residential Washers

  • Controls & Backsplash
    3 Results
  • Cabinet, Cover & Front Panel
    3 Results
  • Tub, Basket & Agitator
    3 Results
  • Suspension, Pump & Drive Components
    3 Results
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Question and Answers

Q:

My GE washmachine MOD# WJSE3110A2WW will not spin it does everything else but spin

A:

I can see your having some problems with your GE Washer Machine not spinning but it will function everything else fine. I found a question in Manage My Life under the Answers button that was similar to the one you asked. This question should give you some great suggestions while your waiting on an expert answer. I attached the link below, I hope this helps!!!!!!!!

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Raquel F -
September 29, 2010
A:

I don't have enough details to fully understand what the washer is doing when the timer advances to the drain and spin cycles. I must assume the washer will pump the water out and the main drive motor is not running or humming in the spin cycles. If this is correct then it could have a control board (PCB) failure, pressure switch or a loose wiring connection at the control board or motor. If the motor is running and not spinning then it could have a clutch failure.

If the drain pump is not running or draining water the washer will not spin. The control board has circuitry that detects through the pump control relay, a measurement of current of the pump motor. That current describes the torque the motor is outputting. That measurement can determine if the pump motor is pumping water, and when it is finished pumping water and is pumping air. Multiple samples of the current reading are taken by the PCB, and if acceptable allow the cycle to continue to spin. If it didn’t meet the proper readings, PCB will continue to sample, up to a period of 3 minutes. If after 3 minutes the PCB doesn’t detect a decrease in the pump current, but the pressure switch reset, the spin mode will be started. If during the spin, the pressure switch trips, the PCB will revert back to pump mode for a second 3 minute pump period, and looks for a decrease in current. If that is not successful the PCB will put washer in idle. This could be indicator of a pump motor that is blocked, or a standpipe too high.

I recommend calling Sears service in order to diagnose and repair your washer at 1-800-4MY-HOME or 1-800-469-4663

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Joey S -
Sears Technician
September 30, 2010
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