Model #WJRR4170E6WW GE Residential Washers

  • Controls & Backsplash
    3 Results
  • Cabinet, Cover & Front Panel
    3 Results
  • Tub, Basket & Agitator
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  • Suspension, Pump & Drive Components
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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

WCVH6260F0WW front load washer WCVH6260F0WW Ge Washer

A:

Thank You for choosing Sears PartsDirect.com. I regret to hear that you are having issues with your washer and do understand your frustration. Glad to help out. Im looking at your model number WCVH6260F0WW and I recommend checking the belt to make sure it is still tight and not any slack to it?  I see on your model WJRR4170E6WW that there is a control board and usually on these machines when not working right they display an error code on the tophe first thing we need to do is check for an error code. This washer has a test routine you can run that will help in the diagnosis of any problems the control detects. If the control detects a problem it will identify it with an error code. I am including this information in a set of images below. Please perform the diagnostic tests detailed here and report back with your findings. Be sure to record any failures and when they occur along with any error codes that are displayed. If the washer is not spinning properly make sure the washer is not overloaded. Check washer for oversuding. Many washers will not spin if the control detects an oversuds condition. If using Delicate cycle on a Top Load washer in a basement, it may be necessary to run high speed spin in Heavy Duty cycle. Attempt to run a Spin Only cycle to get the water spun out of the clothes.   If you have further questions please resubmit your question for further information.
 
Thank you for choosing Sears PartsDirect.com.

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Sherman_G_Wallace -
Sears Technician
May 15, 2014
Q:

Wet clothes WJRR4170E6WW Ge Washer

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Dezeray S -
June 26, 2013
A:

Thank You for choosing Sears PartsDirect.com

I am sorry and do understand your frustration when you need your washer appliance to be running as it should.

I am looking at the washer model WJRR4170E6WW.   Looking up the reason it only spins slowly.  Is it displaying any error codes?  

Allow us to show you the BEST our www.ManageMyLife.com website has to offer! Not only is this completely free, but we have troubleshooting experts who can provide you with tons of information from installing a part to maintaining your closest. In order to join our growing community of do it yourselfer's all we need is your email address and zip code and you're all set!
 

If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
June 26, 2013
A:

It is an older model and does not have a display. "Spin" does not work correctly on any of the 3 different fabric settings.. There is only one belt to the transmission and it is intact and in-place.

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GLENN -
June 26, 2013
A:

Hello Glenn,

Thanks for writing back to let us know there is still a problem and sorry that there is.

You say it spins slow but not fast.   Have you checked the belt to make sure it is still tight and not any slack to it?  I see on your model WJRR4170E6WW that there is a control board and usually on these machines when not working right they display an error code on the top.   I would advise since you are still having problems to go back into www.managemylife.com and sign in there for technical advice.   It is free and see what they have further to say.

If you have further questions please let me know.
Thanks for choosing Sears PartsDirect.com

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Larry L -
Sears Technician
June 27, 2013
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Q:

Self leveling legs wont work

A:

I understand the concern with trying to level the legs of your washer. While you are waiting for an expert to respond, I have attached a helpful link below that may provide information to assist you with your question.

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Yadira B -
January 10, 2013
A:

The legs are already free on my unit but the left rear doesn't seem to lock into place.

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Carolyn -
January 10, 2013
A:

A rockin washer is not the music you want to hear on a Saturday night or anytime. I see you have already tried to reset the legs by tilting forward. Did you try adjusting and tightening the front leg? I recommend doing that first. Here is a video to help Ge . if this does not correct the issue, it may be a leveling leg or leveling bar that needs replacement. If the leg needs replacement, you can order part #WH2X1187 here; Sears Parts Direct . If the leveling bar is bent or broken, this would require some disassembly. I would recommend having a technician make the needed repair. You can schedule a Sears technician here; Sears Home Services .

Please reply if further assistance is needed. Thank you for using Manage My Life.

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Barbara H. -
Sears Technician
January 10, 2013
A:

How would I be able to tell if its the leveling leg or leveling bar?

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Carolyn -
January 10, 2013
A:

Thank you for the reply. The leveling leg would be more obvious. It would either be broken, cracked or not adjust. It would be unusual for it to be the bar but possible. I would recommend tapping on the back leveling legs bottom to make sure they are not just stuck. If it still rocks point to point, go through the following procedure one more time. *Kneel down and look at the washer's four feet, at each corner. You may need to carefully pull the washer away from the wall and the dryer to gain access to the sides and back. Tilt the washer as your look at each foot to determine which corner needs raising or lowering. *Place a 2-by-4 or shim under the side of the washer that needs rising to a taller height. For example, if the right side is shorter than the left side, based on the washer's propensity to dip down to the right, then you need to lift up the right side so that you can slide a board under that side. This creates extra clearance so that you can make height adjustments. *Unscrew and loosen the lock nut with the adjustable wrench. Turn the wrench in the clockwise direction, as indicated in the technical specifications by major washer manufacturers. This lock nut is at the top of the leg or bolt. Do not confuse this lock nut with the wider base or foot on the very bottom of the leg. *Adjust the wrench to fit the hex foot. Alternatively, you may be able to turn a round foot by hand. Turn the foot, which also turns the leg or the bolt, in the clockwise direction to lengthen the leg, thereby increasing the height of that corner. To decrease the height of that corner, turn the foot in the counterclockwise direction. If the leg does need replacement, watch the video in the first link below for help. There is one more possibility, which is the suspension rods. If this needs to be examined, use the video in the second link. It will help get into the GE washer to check. If none of this works, you may need a technician. Please reply if further assistance

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Barbara H. -
Sears Technician
January 12, 2013
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