Model #WJRE5500G0WW GE Residential Washers

  • Controls & Backsplash
    3 Results
  • Cabinet, Cover & Front Panel
    3 Results
  • Tub, Basket & Agitator
    3 Results
  • Suspension, Pump & Drive Components
    3 Results
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Error Codes

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Question and Answers

Q:

What part do I need to fix to get it to spin smoothly again? WJRE5500G0WW Ge Washer

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within two business days. I also added the link below to Sears Parts Direct. in case you decide to schedule service. Thank you for using Manage My Life.

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Yadira B -
February 27, 2013
A:

There is a bearing at the bottom of the outer tub. That bearing is shown circled in red on the parts diagram in the second image below.  I provided information in the first image that shows how to access internal components in the washer. You can access the bearing and other components in the washer using that information. Be sure that you unplug the washer and shut off the water supply before accessing internal components. You may be able to determine the cause of your failure after examining the bearing and other components in the washer.

 

You can order parts from this page: GE Washer Model WJRE5500G0WW Repair Parts. 

 

If you need more help, reply with additional details and we will assist you further.

 

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services Washer Repair.

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Lyle W -
Sears Technician
February 28, 2013
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Q:

Why won't my GE washer model WJRE5500G0WW spin or agitate even though it fills with water?

A:

A lid switch problem could prevent the washer from agitating and spinning. Since the problem began after a storm and power surge, it is more likely that this failure is caused by a problem with the inverter board on top of the drive motor. The image below shows the procedure for resetting this board. I recommend following this procedure to see if the inverter board will reset.

If resetting the inverter board does not help, I recommend unplugging the washer and removing the front panel as shown in the second image. The next step involves plugging the washer back in with the front panel removed. Make sure that you do not reach into the cabinet and make contact with any exposed wiring contacts while the washer is plugged in with this panel removed. (If you do not feel safe in conducting this test, I recommend calling a service technician to diagnose and repair the washer.) Plug the washer back in and observe the light on the inverter board that is shown in the first image below. If this light does not begin blinking within about a minute after the washer is plugged in, then you likely have a blown fuse in the wire harness connection between the control circuit board in the console and this inverter on the motor. The wiring diagram shows this fuse in the second image. The fuse in embedded in the wire harness between the motor and the console. It will be on the white wire with the red tracer. It is normally difficult to find and access. I provided the procedure for lifting the top of the washer if you attempt to find and check this fuse. If you can find this fuse you can check it for continuity (unless it is obviously blown). If you find it blown and can replace it, you may be able to fix your washer problem by just replacing a blown fuse. You can order a new fuse from the Sears PartsDirect website. The part number is WH49X10055.

If the light on the inverter does blink, you can time the blinks and refer to the chart in the second image. With the washer plugged in and a cycle not started, it should stay on for 1 second and then turn off for 1 second. If it does, then a failed lid switch could be preventing the washer from running. The light may blink in a different pattern. If it does, then you can refer to the chart in the second image to determine the cause of the inverter problem.

These tips may help you determine the cause of your failure. Be sure to unplug the washer and replace the front panel as soon as this diagnosis is complete. Do not leave the washer plugged in with the front panel removed any longer than necessary.

This type of washer is difficult for many technicians to diagnose and repair. If the above tips don't help, resubmit your question with additional details and we will help you further with this problem.

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Lyle W -
Sears Technician
May 14, 2009
A:

I have the same issue with the GE WHRE5550KOWW. I took your advice, and the advice of the appliance tech who analyzed the machine and replaced the fuse. It blew the minute I plugged the washer in. The installed inverter board did not have a diode light. I know because I removed the board from the motor and looked it over with a magnifying glass. So I ordered a new motor. Part number WH49X10059. My question concerns the brake part. Would this cause the inverter board to short? There is no information on how to test this part. The ohm meter shows continuity between the brake terminals when not plugged in. The tube spins freely so I know the brake is not on. Any ideas would be helpful. The washer is less than 3 years old.

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David -
February 05, 2012
A:

Well the WHRE5500K0WW is now repaired. Turns out that this washer required a motor / inverter, and control board replacement. GE P/N WH49X10059. The original motor and inverter board did not have a diagnostic diode. Also the control board was not up to the latest revision. GE had me re-label the washer model number to WHRE5550K1WW. The original motor required a fuse. WH40X10055. The new motor does not. GE adds the jumper wire as part of the kit. Now I firmly believe GE knew of problems with the old unit, but kept it to themselves. Waiting and hoping until the warranties expire before the problem manifested itself. Then they would charge almost the same amount as the cost of the washer itself to repair it. If you find yourself in the same boat I was in search around for the motor / inverter, control board. Prices are all over the map. The repair is very easy to do. Be sure to order the belt install tool. P/N WX05X10102. It makes putting the belt back on easy. Comment: I doubt that I will give GE another dime for their products. I just hope they don't pull the same attitude with jet engines.

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David -
February 10, 2012
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Q:

How do you access and change the start button on a GE model WJRE5500G0WW washer?

A:

Unfortunately to change the start button you have to replace the entire control board. Remember to unplug the washer first.

If may be there is a loose connection and the image below will allow you to access and check the control connections.

The control is part number WH12X10404 and is available from the following link: Sears PartsDirect .

I hope this information helps you resolve this problem but submit another question with any additional details for further assistance.

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Fred M -
Sears Technician
September 23, 2009

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