Model #WHDSR109J5WW GE Residential Washers

  • Controls & Backsplash
    3 Results
  • Cabinet, Cover & Front Panel
    3 Results
  • Tub, Besket & Agitator
    3 Results
  • Suspension, Pump & Drive Components
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

what needs to be replaced?

A:

Good morning... I can fully understand your concern regarding this issue. I did locate a link that will discuss your situation in greater detail. Though this link discusses a different model number, the mechanics are likely going to be very similar. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might be wrong with your washer and have a nice day.

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Henry -
April 25, 2013
A:

mine doesn't have them, it's one piece held by a bolt to the bottom of the tub with threads on both, agitator and platform the agitator is bolted to

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stacy -
April 25, 2013
A:

Thank you for your question and I understand your concern.

Based on your symptom, it could have a worn out agitate coupling at the tip of the agitate shaft. The agitate coupler is fastened to the tip of the agitate shaft with a screw. The agitator is then pushed and pressed down over the agitate coupler. In order to access and inspect/replace the agitate coupler, the agitator must be pulled/pried up off the agitate coupler.

I added three images below showing how to remove the agitator.

 

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Joey S -
Sears Technician
April 26, 2013
A:

Thank you Joey. My husband took the top off and took out the bolt and removed the agitator. Im guessing now that was wrong? Does prying it up pull the whole thing out? Also wondering if buying a new one would be cheaper in the long run?

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stacy -
April 26, 2013
A:

Stacy: I must assume your husband remove the agitator before he was able to see the bolt. The bolt is used to hold the agitate coupling to the transmission shaft. The agitate coupling will not come with a new agitator. If the agitator or coupling is broken or damaged then one or both will likely need to be replaced. Check the splines in the agitate coupler where it slips over the end of the transmission shaft. If the splines are stripped, it may just need a new agitate coupling. I added a video showing the proper way of removing the agitator and the agitator coupling if needed. The URL address is http://www.youtube.com/watch?v=4Rf4RO2MGeM which you can copy and past in your browser if needed.

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Joey S -
Sears Technician
April 26, 2013
A:

I own model WHDSR109J5WW. recently when I do the laundry once it fills with water and begins to agitate, it sounds like metal on metal. what could be causing this. I have never had an issue with it. Is it the suspension rods that need to be replace. Hoping it is something I can do myself and not have to pay an arm and two legs. Thanks you for your help.

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TASA -
July 20, 2013
A:

Tasa: The noise is likely emitting from the gear case assembly or it could have a worn out agitator. If the noise seems to be emitting from the agitator, it may just need a new agitator. If the noise seems to be coming from the gear case/transmission, it will likely need a new gear case/transmission. If it needs a transmission, I would consider replacing the washer rather than replacing the gear case/transmission. I strongly suggest calling a service technician to properly diagnose and repair your washer. Without being there to hear and diagnose the noise, it will be difficult to say for sure what's causing the noise.

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Joey S -
Sears Technician
July 23, 2013
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Q:

GE washer adjitator dogs?

A:

Managemylife.com is a great place to find the answers to just about anything, especially on appliances. I would suggest that you provide a little more information such as the make and complete model number of your product so your expert will be able to provide you the best possible answer. Just click on reply below where you can provide the additional information.

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Joseph P. -
November 07, 2011
A:

GE washer/clothes Model WHDSR315DAWW Serial AL123554G

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Gordon -
November 07, 2011
A:

Thanks for taking the time to submit a question and a big thanks for replying with the WHDSR315DAWW model number.

This particular agitator has no "dogs" to change like the Whirlpool/Kenmore models. It is a one piece agitator as you can see in the image below.

If you reply with the problem you're having I may be able to offer some insight and additional help.

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Fred M -
Sears Technician
November 08, 2011
A:

I have a GE WHDSR109J5WW that will run all cycles, except agitate on wash and rinse. It moves a tiny bit, but, not enough to move the clothes. It's one piece like above. The agitator is very loose though.

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stacy -
April 25, 2013
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Q:

I have ge model whdsr109j5ww wont go into spin cycle

A:

I am sorry that you are having some difficulties with your washer and I will be happy to help. I did some research and I was able to find a link that will provide you with some good information. I hope this helps with your washer troubles while you wait for your expert response.

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Joseph P. -
September 01, 2012
A:

Hello Amanda,

I'm sorry to hear that you are having difficulties with your washer and I would like to assist you. I am wondering if the machine will spin at all or if it fails during the spin. This could very potentially be a failure of the motor assembly, specifically the shifter, or the lid switch not properly seating or working. The front of the washer will need to be removed and the green LED on the motor needs to be observed for the motor's blink count and it is easier to service the lid switch. Prior to disassembling the machine, be sure to remove the power cord from the outlet! The test for the switch is to check the ohms on a multimeter, of the two wires that come out of it. If correctly working, the switch contacts should show 3 or less ohms when the lid is down and OL or infinity with the lid up. If the switch is not working correctly, replace it. I have attached the wiring diagram which has the blink count for the motor and the explanation of the different blinks, at the end of this reply. The test for it will need to be done with the machine plugged back in.

There is a good chance that the motor assembly may show a four blink code. If this is the case, let me know and I'll be happy to assist you with it, or any other codes or conditions that you find. I have attached a diagram that shows how the front panel is mounted and has tips for removing it. There is also a fuse that should be checked and I have circled it in the diagram.

If you are not comfortable with performing these checks or working around live line voltage, please visit Sears Home Services to arrange a Sears technician to perform your diagnosis and repair, or you may call 800-469-4663

Please let me know what you find. And if you would like further instructions.

Jerry C

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Jerry C -
Sears Technician
September 04, 2012
A:

It does spin when washing but not when it gets to spin cycle

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amanda -
September 04, 2012
A:

Hello Amanda,

OK, that is good to know. I think that the blinking led on top of the motor has a story to tell. If you want to, remove the front cover and then turn the machine on and run it through the different cycles. I am suspecting that a four blink or something like that will occur during rinse. Refer to the chart on the right hand side of the first document that I sent to you.
Please let me know if I can be of further assistance.

Jerry C

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Jerry C -
Sears Technician
September 05, 2012
A:

Cant find the light on the motor where about is it

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amanda -
September 07, 2012
A:

Hello Amanda,

I apologize, I mistook your model for a different and more common one. There is no light, however, everything that I have had you do so far is still required, now we need to test for voltage. The way your washer works is to change the direction of the motor for either agitation or spin. It does this by sending the electricity through different coils within the motor. If you have a multimeter, and would like to perform the checks, this is pretty easy to diagnose. I have included the wiring diagram for your correct model at the end of this reply.

The first thing to do is check the motor for open connections. verify that the power cord is unplugged from the wall outlet before you proceed! You will set your meter to ohms, unplug the wire connector from the motor and test between the connectors on the motor that correspond with the dark blue wire, M6 connector and the Orange wire, M1 at the motor for ohms. Take note of the reading and do the same check between the yellow wire M2 and the same orange M1. The readings should both show ohms that are close in value. If not, the motor is bad. In either case, we still need to now test to see if 110VAC is making it to the motor.

Be very careful during this phase, you will be working around live line voltage! Before you plug the machine back into the wall, plug the connector back into the motor. You will now plug the machine back in and test the same points, this time for AC Voltage, so set you meter to Volts, AC. Set the timer to spin and make sure that the lid is closed. Test both M6 and M2 for voltage. I think that you will find no voltage on either one. If that is the case, replace the timer.

Again, I'm sorry I missed your model. I have attached a link to parts for your washer at Sears Parts Direct. Please let me know what you find, or if you would like any further assistance or have any questions at all.

Jerry C

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Jerry C -
Sears Technician
September 07, 2012
A:

theres no voltage to yellow to orange wires no voltage

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amanda -
September 08, 2012
A:

Hello Amanda,

OK, good job verifying that the voltage is missing. Now the only thing left is to make sure that the yellow wire is not damaged. Be sure to unplug the washer before proceeding! Use your multimeter set to ohms, and if it will reach, test the ohms on the yellow wire between the motor connector and the timer. Again, the test leads may not reach, so you'll have to do your best and if not possible, a good visual inspection will be ok. The part that has failed is most likely the timer, I just want you to verify the wire is in good condition prior to spending the money on a new timer. I have attached a link that is for the console parts on your machine, item number 100 is the timer.

This should get you going again. Please let me know if you need any further assistance or have any other questions.

Jerry C

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Jerry C -
Sears Technician
September 10, 2012
A:

yellow wire is not damaged So Im going to buy a timer thank you for your help greatly appricated..Ill let you know when we install it

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amanda -
September 11, 2012
A:

OK, just let me know if you need any further assistance with the timer install. I look forward to hearing how this turns out.

Jerry C

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Jerry C -
Sears Technician
September 12, 2012
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