Model #WFW8300SW02 WHIRLPOOL Residential Washers

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Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Washer won't drain - SD and F-21 errors WFW8300SW02 Whirlpool Residential washer

A:

Hello, glad to help.  Thank You for choosing Sears PartsDirect.com. We, at Sears, value your service.
 
I am sorry and do understand your frustration when there is problems with the washer getting the SD and the F-21  error codes. 

Glad to help out.  I’m looking at your Whirlpool washer model number WFW8300SW02.

Per the service technician book:
SD = suds lock (overdose of detergent detected during the wash cycle).

If suds detected continuously by the pressure switch during the drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again.

POSSIBLE CAUSES/PROCEDURES
->  If too much detergent was used:
- Run the unit through a RINSE/SPIN cycle.
- Run a NORMAL cycle without adding any detergent.
->  This should clear the unit of the excess detergent.
1.  Check the drain hose and make sure it isn't plugged or kinked.
2.  Unplug washer or disconnect power.
3.  Check wire harness connections to the drain pump, pressure switch, and Central Control Unit.
4. Check/clean drain pump filter of foreign objects.
5.  Plug in washer or reconnect power.
6.  Check drain pump.
7.  Check the pressure switch.
8.  Verify Central Control Unit operation by running a diagnostic test or any cycle.

F21 = LONG DRAIN
If the drain time exceeds 8 minutes, the water valves turn off.
NOTES:
-> After 4 minutes the "SD" error will be displayed, then 4 minutes later the "f/21" error code will be displayed.
-> Press pause/cancel 2 times to clear the display.

POSSIBLE CAUSES/PROCEDURES

1.  Check the drain hose and make sure it is not plugged or kinked.
2.  Unplug the washer or disconnect power.
3.  Check the electrical connections at the pump and make sure the pump is running.
4.  Check the drain pump filter for foreign objects.
5.  Plug in washer or reconnect power.
6.  If the above does not correct the problem, go to step 7.
7.  Unplug washer or disconnect power.
8.  Replace the pump.
 
 
Please "RESUBMIT ANY FURTHER QUESTIONS IF THERE IS ANY OTHER PROBLEMS".
 
Thank you for your understanding in this matter and I hope we can help you with your future questions and repairs.  Thank you for choosing Sears and using our SearsPartsDirect.com.
 

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Larry Jr -
Sears Technician
September 19, 2014
A:

No soap in it when I'm getting the SD error - just some towels as a trial load. Have checked that the drain hose isn't lugged or kinked, cleaned drain pump filter, replaced the pump. Wire connections appear to be secure. Pump is definitely running - in fact, after I clear the error and try to run any cycle, it immediately starts pumping. Any other suggestions?

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Janet -
September 19, 2014
See more answers
Q:

Whirlpool Duet Sport want power on. WFW8300SW02 Whirlpool Residential washer

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com.

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Natasha12 -
Sears Technician
May 13, 2014
Q:

Knob Holder Broke Off WFW8300SW02 Whirlpool Residential washer

A:

Thank you for choosing SearsPartsDirect.com. I am sorry to hear that shaft for the knob is broken. I know how important a washer machine is in a home. For your washer model WFW8300SW02, the user interface board does need to be replaced. That interface board is part number 8571903. You can give us a call at 1800-366-7278 or click here to get that order started. I hope this helps you. HAve a great day!

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Samantha A -
Sears Technician
February 04, 2014

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