Model #WED9400SW1 WHIRLPOOL Residential Dryer

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Question and Answers

Q:

Model #WED9400SW1 - Get error code F01. WED9400SW1 Whirlpool Residential dryer

A:

Thank you for choosing Sears Parts Direct. I will be more than happy to help with your dryer. Upon researching WED9400SW1; the “F01” error code indicates a primary failure of the machine electronic control board.

 

I trust this information will help you, we appreciate your business thank for choosing Sears.

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CarlosZ -
Sears Technician
August 19, 2015
Q:

Dryer model # WED9400SW1 does not heat. The heater element has continuity. What else could it be. # WED9400SW1

A:

Thank you for contacting Sears. I will be more than happy to assist you with your whirlpool dryer.

I can understand the frustration of your dryer not functioning properly, after researching model number WED9400SW1. there can be a few reasons for the dryer not heating. Here are some parts to check for to see if it resolves the issue. First check the thermal fuse. This is located on the blower housing. In time the fuse will blow or if there is an excessive amount of lint. There is also a thermistor which is located in the same area as the fuse. The other part is going to be the heating element itself. If there is any visible burn marks on the element than it will need replacing. Below I have linked some information on how to test the parts to figure out which one will need replacing.

I hope you found this information useful. Again thank you for choosing Sears. We appreciate your business, have a great day.

*Safety disclaimer before you try and repair the unit make sure the power supply is disconnected. There may be sharp parts to the unit that can cause injury to you if not careful. If you don’t not feel comfortable checking this yourself you can request a technician by visiting www.SearsHomeService.com*

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Benny23 -
Sears Technician
July 07, 2015
Q:

My Duet Dryer (WED9400SW1)leaves the cloths damp. It get hot but clothes are still damp after the cycle. WED9400SW1 Whirlpool Residential dryer

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your Whirlpool Duet dryer model WED9400SW1. I am so sorry it is not drying the clothes, even though it is getting hot. I know how quickly laundry can pile up and know you want to get this resolved quickly. I will be happy to help you with this. 

SAFETY WARNING: Disconnect the power supply before beginning your maintenance and repair to prevent the risk of electrical shock which can result in property damage, serious personal injury or even death. Internal parts may have sharp edges that can cause serious cuts. Use caution and wear work gloves. If you are not comfortable completing this repair, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663 (1-800-4MY-HOME). 

The most common problem in this situation is that there is insufficient air flow. There are a few things to check in this case. First make sure you are not overloading the drum. The clothes must have room to rotate and allow air to pass between the items during the drying cycle. If the clothes are too tightly packed, the air never reaches the center of the clothing. 

It is important to clean the lint screen after every load of laundry. The air must be able to pass through the screen freely. Check the exhaust hose and the hose exit duct. A good way to test the air flow is to turn the dryer on and go to the exit duct where the hot air leaves the house. Make sure the duct is opening fully when the dryer is on. There could be a build-up of excess lint. Sometimes small animals  build a nest in the duct. If you do not feel the flow of hot air coming out of the duct there is a blockage somewhere in the venting. You should check the duct system monthly. There may also be a build-up of excess lint inside the cabinet of the dryer.  You should remove the front lower panel of the dryer and vacuum out any excess lint at least a couple of times a year. It is also important to clean out the lint screen housing and the blower assembly. 

Overtime, if the dryer continues to heat without good air flow, the safety devices in it will shut off the dryer to prevent a fire. In that case, you may end up having to replace parts so this preventive maintenance can be a real money saver. 

I have included a link to a video for you to watch. The dryer in the video is not the same style as yours so the disassembly different, but I think it is worth watching because it will show you how much lint can build-up in the dryer over time.  

In case the air flow is not the issue, I have also included our dryer repair guides to help you determine what else may be the issue. 

I hope this answers your question. Thank you for choosing Sears, we appreciate your business. 
 

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Rachel Morgan -
Sears Technician
June 24, 2015

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