Model #WED5790SQ0 WHIRLPOOL Residential Dryer

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Question and Answers

Q:

Whirlpool Dryer problem

A:

I see you entered this question from a previous post. The expert will appreciate the model number. You should receive a response within 24-48 hours if not sooner. If you decide you would prefer to have an experienced technician diagnose and make repairs, another option is to visit Sears Home Services and use the handy scheduler. I attached the link below.

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Barbara H. -
February 27, 2011
A:

The best way to start would be to remove the vent hose from the back of the dryer and try a medium wet load and see if it dries any faster with the vent off.

If you have an appliance thermometer or even a meat thermometer then check the temperature of the air coming out of the exhaust.

I hope this gives you a start. You will want to also reply with any additional details or questions for further assistance.

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Fred M -
Sears Technician
February 28, 2011
A:

We have the same problem with ours (same model number). This has been going on since we got it so I am beginning to think this model has a problem. We have tried cleaning the vent and the filters and it did not make a difference.

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Claudia -
March 06, 2011
A:

First, is it gas or electric. This will let me know which way to advise you.

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78camaro -
March 06, 2011
A:

It's a Whirlpool WED5790 and is an electric dryer.

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Claudia -
March 06, 2011
A:

Try it with the vent off and if possible check the temperature of the exhaust air.

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Fred M -
Sears Technician
March 07, 2011
A:

It is very common for the elements to go out on electric dryers which could be the problem. One way to check, and be careful, is to open the dryer door, set the dryer on a heat cycle, and push in on the door switch with the door open to see if you can see the elements lighting up. DO NOT PUT YOUR HAND INSIDE WHILE PERFORMING THIS TEST. If you see nothing, it could be a high temp switch open or the elements are burned out. Depending on the element configuration (1 element or 2) only one might be working and then you might see a slight glow. An open high temp switch will not let the elements start up. Usually they are someplace on the back of the dryer. Hope this helps figure out your problem.

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78camaro -
March 07, 2011
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