Model #WED5521SQ0 WHIRLPOOL Residential Dryer

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Question and Answers

Q:

Dryer not heating.

A:

Repairing an appliance consists of time and money. So it would be disappointing to not have fixed the issue. Below I attached some links that may help you with your issue. I hope these links are informative!

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Jackie S -
June 02, 2011
A:

Check the house circuit breakers or fuses for the dryer. The motor will run if only one of the 120 volt legs of 240 volt AC power is provided to the dryer. If the second leg of power is missing, the dryer won't heat.

The wiring diagram for this dryer is shown in the image below. The L1 leg of 240 volt power is trace in red and the L2 leg is traced in green. If the house breakers are okay, I recommend that you carefully check the voltage at your dryer outlet using a volt/ohm meter. The second image shows a diagram of the voltage that you should measure from that outlet. NOTE: You should only check this live outlet voltage if you are completely confident in your technical ability to measure it .

If the outlet voltage is okay, I recommend that you unplug the dryer and remove that back panel. Check the thermal cut-off fuse on the side of the heater box for continuity. Here is a link for a brief video that shows how to check that fuse: Video: Thermal Fuse Testing . If that fuse is blown, I recommend that you replace that fuse, the high limit thermostat and the operating thermostat. Those 2 thermostats should have prevented that fuse from blowing. You can order parts from the Sears PartsDirect website.

If that thermal cut-off fuse is okay, I recommend that you check the high limit thermostat and the operating thermostat in a similar manner. If either of those thermostats are "open" (do not measure continuity) then they will need to be replaced.

Be sure that you have the dryer unplugged when accessing internal components.

These tips will likely help you find the cause of your dryer failure. If the voltage is good and all of the above components are okay, then you could have a wiring failure, a bad timer or a failed motor centrifugal switch.

Reply with additional details if you need more help with this problem.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
June 03, 2011
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Q:

Why does my dryer make a rubbing sound?

A:

A rubbing sound coming from a dryer is usually something is stuck in the front or rear drum seals. Take a flashlight & inspect the perimeter of the front & rear seals. Sometimes a coin will get stuck there. Be sure the unit is level & nothing heavy is sitting on top of the dryer. Other possibilities; drum supports, belt, idler pulley or motor.

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biker dave -
Sears Technician

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