Model #WED5100VQ1 WHIRLPOOL Residential Dryer

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Question and Answers

Q:

My dryer will only operate on the heat cycle. WED5100VQ1 Whirlpool 29" electric dryer

A:

Thank You for choosing Sears PartsDirect.com. It is unfortunate to hear that you are having issues with your dryer and I do understand your frustration. Glad to help out. I'm looking at your model number wed5100vq1 and the thermostat on this dryer has a heater that will warm the thermostat so that it "opens" to shut off the heating element at a lower temperature than the high heat setting of 150 to 155 degrees. Once the operating thermostat cools down to about 130 degree on high heat, it will close so that the L1 voltage will be restored to the heating element and the temperature will climb back up to 150 degrees. On lower heat settings, the thermostat heater will heat the operating thermostat so that it is fooled into opening when the air temperature going through the blower housing is only 130 to 140 degrees depending on the temperature switch setting. The other thermostat in this circuit is the high limit thermostat. It is a safety thermostat that will open at about 250 degrees. It is on the side of the heater box. The thermal cut-off fuse is also on the side of the heater box. If this component blows, the dryer will not heat until this component is replaced. There is a situation where the element could be shorted to the metal cabinet so that it heats constantly and never shuts off when the dryer is running.

To help you determine which component is causing this problem, I recommend that you pull the flexible exhaust vent off the back of the dryer. Ventilate the laundry room as much as possible. Position the dryer so that you can measure the temperature of the air coming out of the vent in the back of the dryer. Clean the lint screen and replace it in the housing. Fill the dryer with a medium load of wet towels so that the heater will cycle normally. Start the dryer on high heat and measure the temperature of the air coming out of the back of the dryer. It should heat up to about 150 to 155 and then cycle between 130 and 150 (to 155) degrees. If the dryer is cycling normally while venting directly into the laundry room, try adjusting the temperature setting and see if it cycles at a lower temperature. If not, then you likely have a bad thermostat heater. The thermostat heater is part of the operating thermostat. To replace this component, you have the replace the entire operating thermostat (part number 3387134). 
 
 
I have included a link to our PartsDirect page where you can purchase the part you need to complete your repair. Just click the blue link above to be taken to the page. If you have further questions please resubmit your question for further information.
 
Thank you for choosing Sears PartsDirect.com.
 
 
 
SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact Sears for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Sherman_G_Wallace -
Sears Technician
July 31, 2014
Q:

whirlpool dryer model WED5100VQ1 WED5100VQ1 Whirlpool 29" electric dryer

A:

Thank You for contacting SearsPartsDirect.com. I do apologize for the delay in answering your question.

First I recommend checking for a tripped breaker. This dryer will run just fine on 120 volts but won't heat unless it gets the full 240 volts. If the breaker seems ok, the problem could be with a thermostat, thermal cutoff, timer contact or motor switch. If any of these components show to be open, it will need to be replaced. However, the motor switch will not close until the motor is running. I recommend having a technician make this check. A meter will be needed to check these components.

If you need further assistance, please resubmit your question with additional details. Thanks for visiting SearsPartsDirect.com

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Desirea -
Sears Technician
March 24, 2014
Q:

Whirlpool dryer will not heat up

A:

The Managemylife web site is a good resource of information to find out what may be happening and what options are available to you. I'm sorry to hear about the difficulties with your Whirlpool dryer. We seem to do our laundry every day now. I did some research at Managemylife website and found this expert answer to a similar question that may help until your expert can respond. I have attached the link below so you can check it out. If you decide to schedule service, and have a qualified technician to assist you, I have attached the link to searshomeservices.com. I hope this will be useful until your expert can respond

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James -
May 22, 2012
A:

I provided a wiring diagram for your dryer in the first image below. The L1 leg of power to the heating element is traced in red. The L2 leg is traced in green. If you did not check thermal cut-off fuse that is on the side of the heater box, then I recommend that you unplug the dryer and check that component for continuity. That may be the fuse that you referred to in your details so you may have already checked it. If all of the components in that heating circuit have continuity, then you could have a wiring failure or a problem with the timer. A bad motor centrifugal switch would also prevent the element from heating. The second image shows some information about the connections on the timer and the motor centrifugal switch. That information may help you check those components if necessary.

You seem to be adept at checking the issues that would prevent the dryer from heating. An intermittent problem is sometimes difficult to diagnose. I hope that this additional information helps. If you need more assistance, reply with additional details and we will assist you further.

If you need parts, you can order them from this page: Whirlpool Dryer WED5100VQ1 Parts . Be sure that you unplug the dryer before accessing and replacing internal components.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
May 23, 2012
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