Model #WD-60638 MITSUBISHI DLP Television

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Question and Answers

Q:

Need to find a replacement box mirror for a Mitsubishi WD-60638 60-inch 3D-Ready DLP HDTV Mitsubishi WD-60638

A:

Thanks for the inquiry and for being a valued member.

I am so sorry to hear of the issue with the damaged TV during the move. That sounds like the kind of luck I'd have with the moving company. 

Unfortunately, without Mitsubishi subbing a replacement, we do not have a box mirror we can offer as a substitute. The best recommendation I have would be to run an online internet search for part number 750A658010. You may find a NOS (new old stock) offered on sites like Ebay for sale. I ran a quick preliminary search and found a couple of options online. This would be the best option outside of calling Mitsubishi's Support to see if they can assist you with an authorized substitution if at all possible. 

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
January 11, 2015
Q:

My TV went cmpletely out and will not come back on. I was told it was thelamp. What do you think it is? WD-60638 Mitsubishi Dlp television

A:

Thank you for contacting SearsPartsDirect.com with your question about your Mitsubishi television. I am so sorry to  hear it will not come on. I know the TV is a key part of our daily lives and know you want to get it working again quickly. Based on the symptoms you are describing, it does not sounld like a lamp issue.

I reviewed the Lamp-Cartridge replacement instructions for this model and it specifically says to turn the power off and let the TV cool for at least an hour before attempting to replace the lamp. That clearly indicates the power does not turn off when the lamp goes out. Based on this, it sounds like there is a power supply issue to the TV.

I recommend you check the fuses in your breaker box. It is possiblle that there was a power surge or power outage that tripped the breaker. If the fuses are okay, then check the outlet you have the TV plugged into. Try plugging in a lamp or hair dryer and see if there is power to the outlet. If the electrical supply problem is a house issue you will probably need an electrician. 

If the power supply from the house is fine, then there is probably a power supply issue with an internal component of the TV. For that type of repair I recommend you have the TV tested and repaired by a qualified technician. Internal components in a TV can retain dangerously high electrical charges even when the TV is disconnected from the power supply. 

Here at SearsPartsDirect we love to help you with your home repairs but in this case, for your safety, we recommend you have the TV serviced. If you would like a Sears technician to complete the repair for you, you can set up service at www.SearsHomeServices.com or by calling 1-800-469-4663. 

Thank you for your understanding in this matter. I hope we can help you with any future repairs. Thank you for choosing Sears, we appreciate your business. 

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Rachel Morgan -
Sears Technician
March 08, 2014
Q:

STROBING COLOR PICTURE WD-60638 Mitsubishi Dlp television

A:

Thank you for your question and I understand your concern.

I strongly suggest calling a service technician with the training and knowledge to properly diagnose and repair your Mitsubishi television.  It could be caused by many different components. 

I hope this helpful.

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Joey S -
Sears Technician
February 20, 2014

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