Model #TS25AFXKQ04 ESTATE Side-by-Side Refrigerator

  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Unit Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Control Parts
    3 Results
  • Icemaker Parts, Optional Parts
    3 Results
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Question and Answers

Q:

Estate #TS25AFXKQ04 side by side Ref. Should the outside vertical metal strip between Ref. compartment and Freezer compartment always be very warm to touch?

A:

With the refrigerator strip getting hot to touch can be concerning. I have done some research on the Manage My Life website and have located a link that you may find helpful towards this issue. While you are waiting for a detailed reply from an expert I have provided the link below. Hope this helps!

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Priscilla V -
November 07, 2012
A:

The middle divider will be warm or even hot to the touch. There is usually a mullion heater or a condenser coil routed behind the divider. This meant to prevent moisture from forming as the refrigerator and freezer are opened.

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Fred M -
Sears Technician
November 07, 2012
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Q:

defrost on refidgerator freezer (estate0 model TS25AFXHQ04

A:

I understand that the defrost on your refrigerators freezer is not working. While you are waiting for an expert to respond, I have attached some helpful links below that may provide information to assist you with your question. Have a great day!

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Alina F. -
May 18, 2012
A:

Thank you for your question. I know it can be disappointing when the defrost system fails. The information you have received from Alina is very good. This unit has a defrost timer (# 6 in picture) in the control housing (# 1). There will be a small hole under the control housing and the timer dial will be located in the hole. Use a screwdriver and turn the dial clockwise until it clicks and the unit stops running. After a few minutes if you can hear a sizzling sound in the freezer, it means the heating element is working. In this case, it indicates the timer # 482493 is not advancing on its own and will need to be replaced. If nothing happens, it indicates that either the heating element # 2323198 or the defrost bi-metal # 2321799 has failed. In this case, I would recommend replacing both parts. These parts are available at http://www.searspartsdirect.com/partsdirect/part-model/Estate-Parts/Refrigerator-Parts/Model-TS25AFXKQ04/3191/0165000?pathTaken=&prst=0&shdMod=TS25AFXKQ04&sid=MMLxexpertxmerch . I hope this will help you.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
May 21, 2012
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Q:

"how do u install a door chute on an estate whirlpool refrigerator model # ts25afxkq04"

A:

I know how important it is to have all of the parts installed properly to assure it works properly. While you are waiting for your expert answer, I did manage to find a link in where you can enter your appliance model number and a parts list diagram will pop up to guide you with your project. I hope my link is useful.

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Joseph P. -
August 29, 2011
A:

Thank you for your question. I can understand your concern. It appears the part that broke is the delay mechanism. I'm attaching a picture for this part and the door support. This is new updated support # 8201649 that will include the delay mechanism and the support assembly. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
August 31, 2011
A:

i think i can repair it myself do i need to buy the whole kit and is their a video showing me how to put the new one in on u tube or here

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john -
August 31, 2011
A:

I would recommend getting the kit. Unfortunately, there is no video for this repair. I am attaching a picture with instructions to remove the dispenser cover. This will give you access to the door chute. Be sure to disconnect power to the unit first. I hope this will help you. If you would like to have a technician make this repair you can call 1-800-469-4663 to schedule a tech to come out.

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Scott D -
Sears Technician
September 01, 2011
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