Model #TBF20DFC GE Top-Mount Refrigerator

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Question and Answers

Q:

GE refrigerator model #TBF20DFC and serial #LR536134?

A:

If you are experiencing a problem, we would like to help. For assistance, you can resubmit and include more details.

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Scott D -
Sears Technician
October 07, 2009
Q:

Why won't my refrigerator cool?

A:

As stated previously, first it needs to be determined if the compressor is running. Since the condenser motor is running, it indicates there is also voltage to the compressor. If the compressor is running but no cooling is taking place (no frosting at all), the problem will probably be in the seal system or with the compressor. By this I mean the system could have a low charge or restriction or the compressor may not be pumping properly. If the compressor is not running and a new start kit has been installed, it usually means the compressor is locked (stuck) and will need to be replaced. A technician with the proper equipment will be needed, to make these checks. If you need more assistance, you can resubmit your question with more details.

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Scott D -
Sears Technician
September 17, 2009