Model #SSJ2413 SUPERSCAN LCD Television

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Question and Answers

Q:

On a SSJ2413 TV I'm using a Zenith box. Same thing -- a snowy screen is all I get. Suggestions? SSJ2413 Superscan Tv lcd

A:

Thank You for choosing Sears PartsDirect.com and being a valued member. It is unfortunate to hear that you are having issues with your TV and I do understand your frustration. Glad to help out. I'm looking at your model number ssj2413 and it seems like you may not have programmed the box or not on the correct channel. Here is a link that will help with the connection. Just click the blue link above to be taken to the page. I trust this information will help you.

 

Thank you for choosing Sears PartsDirect.com.

 

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Sherman_G_Wallace -
Sears Technician
November 04, 2014
Q:

I have a Superscan TV purchased @ Sears many years ago. I need the code for this TV to have my remote programmed properly. Can you help me get the right code

A:

Good morning... I will be happy to forward your question to an expert on that model number who will investigate the matter further for you. You will be hearing from them within the next two business days if not sooner. Until you hear from us, have a nice day.

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Henry -
December 09, 2012
A:

Hello William,

I would like to assist you with your remote control code search. Please reply with the model of the remote control that you are attempting to program and I'll be happy to assist you further.

Jerry C

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Jerry C -
Sears Technician
December 10, 2012
A:

Rich, The model # is SSJ2413. Bill O'Neil

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William -
December 10, 2012
A:

Hello Bill,

The SSJ2413 the television model, the original remote is not available anymore, so either you have a pre-programmed substitute designed specifically for this television, or a universal. A pre-programmed will not require a code, so I assume that you have a universal remote control and I need the model number of the remote. There are a lot of different aftermarket programmable remote controls from a lot of different manufacturers and they use different codes. For example, manufacturer X's 1234 code will control your television model, but manufacturer Y's 1234 will control a completely different brand and model.

Please reply with the remote model number or a clarification of this issue. I look forward to assisting you further.

Jerry C

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Jerry C -
Sears Technician
December 11, 2012
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Q:

I installed a splitter at the digital box. One TV works fine while the SuperScan TV just shows a snowie screen

A:

I know how important it is to have this information. I researched your question and was unable to find information that would be helpful. An expert will respond shortly. Have a good day.

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Jackie S -
January 22, 2012
A:

Most Motorola digital box from Verizon are on the FiOS system. The box is needed to decode the data on the fiber optic system. Your TV cannot decode the data. You would need to contact Verizon about obtaining another box.

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Dusty J -
Sears Technician
January 23, 2012
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