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Question and Answers

Q:

leaks at door bottom during particular point in cycle 66515955793 Kenmore Undercounter dishwasher

A:

Thank you for choosing ManageMyLife.com and allowing us to help you. It can be frustrating when a key appliance that we depend on to do our dishes is compromised. In my research I found that this Kenmore dishwasher is about 15 years old. The average life expectancy of a dishwasher is 9 years. You may want to consider replacing rather than repairing a product of this age if the repair becomes expensive. I will share some other things to check out that may help. The leak might be the door gasket but there are a couple of other reasons the dishwasher might leak. The spray arm may be spraying water out under the door. Look for any cracks along the seam. The top of the pump housing is held by 8 or so screws. If one is loose the a wave action might push water under the door. Make sure all of these screws are tight.  A situation that can cause excessive suds and leaks to the dishwasher is the reaction of detergent with soft water. If your dishwasher is on a water softener system, you must reduce the amount of detergent or it will over suds and leak. If you are using a liquid rinse aid in the dispenser, the dispenser could be leaking rinse aid into the dishwasher when it is washing. It could also cause the dishwasher to create suds and leak water on the floor. When you see the dishwasher leaking, open the door and check for suds and the water level. The water level should be just touching the float. If there are excessive suds, remove as much as possible and run a rinse cycle. A good way to clear a buildup of detergent particles, is to run the dishwasher at least once a month with a cup of white vinegar in the bottom. You also may try raising the front of the dishwasher a little and then check the level from side to side. This may help with the wave action from the dishwasher tub. If the leaks continues, check the corner tub deflectors to make sure they are not worn or out of place. If you are thinking about a replacement, click here to view the new high efficient dishwashers at Sears.com. The prices may surprise you.

 

If you have any follow-up questions, please continue our conversation on this existing thread.

Thanks again for choosing ManageMyLife.com

 

 

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James -
Sears Technician
October 02, 2013
Q:

My Craftsman 1800 PSI electric pressure washer does not maintain a steady flow. It pulsates with the fan nozzle. With the other nozzle that rotates, there doe

A:

I can understand your concern over your pressure washer not maintaining a steady flow of water. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
July 18, 2013
A:

Thank you for your question. I am sorry you are having a problem with the Craftsman pressure washer. Without a model number I will only be able to give you general information. Usually when I run into this problem, it is because the unloader valve is opening and closing quickly. A partly plugged nozzle will cause this. I recommend following the nozzle cleaning instructions in the manual. After cleaning, the nozzles check the operation. If the unit still does not work correctly, please reply below with the model number. Once I have the model number, I can give you more advice on how to repair it.    I hope this is helpful. Please let me know if you need further assistance.  Thank you for using Manage my life. Mark.

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Mark T -
Sears Technician
July 20, 2013
A:

the model number fro the Craftsman 1800 PSI, 1.6 GPM electric unit is a 580.752020 The rotation spray nozzle runs fine without loosing pressure or cycling. The fan spray head, which I have taken apart and cleaned, spraysw, loses pressure, and sprays again, on and on. It's developing full pressurew, it just sureges, then falls off, then surges on a very rthymic (?) pattern. Thanks, Wayne

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wayne -
July 21, 2013
A:

Thank you for posting the model number. If the unit still pulses after cleaning the nozzle, I suspect the spring in the unloader valve in the pump is weak. When spring gets weak, the unloader valve will open at a lower pressure. I suspect the hole in the rotating nozzle is slightly bigger than the fan nozzle. This will result in lower hose pressure and keep the unloader closed. I looked up the parts list for this model. I am sorry the pump on your model is no serviceable. You can just use the rotating nozzle or try to use different nozzles that have larger holes than the fan nozzle you have. You can often find a selection of different nozzles at your local Sears store. Please let me know how it works with different nozzles if you try it.

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Mark T -
Sears Technician
July 23, 2013
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Q:

dishwasher does not clean top shelf

A:

The problem with the upper spray arm not working can be frustrating. I found some information for you that I am hoping will be able to help you out. Please click here: Upper Spray Arm. Your expert will also help answer your question. To better help you, I would like to suggest adding the full model number of the dishwasher. It may take two business days for your expert to reply. I do hope that everything works out on the dishwasher.

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Marc -
March 10, 2013
A:

Model # is 66516489300. I am talking about the small head at the extreme top of the washer. It appears to be held in by a plastic plug. I am afraid to apply pressure to remove the plug. There do not seem to be any screws involved.

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steve -
March 10, 2013
A:

Thank you for submitting your question. I understand your concern and I will be happy to assist you. I believe your referring to the spinner key #3 on the diagram below. In order to remove this part, you'll first need to remove the upper dishwasher rack. This information is provided on page 10 of your owner's manual. After the upper rack is removed, then you'll need to remove key #11, just the top one. Then you should be able to pull down on the top of the feed tube (key #1) to release he spinner (key #3). I hope this helps. Please reply back to this thread if you require further assistance. Thank you for using Manage My Life.

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Tykara -
Sears Technician
March 11, 2013
A:

Thank you for your quick response. I just had a chance to look at it today. The dishwasher is slightly different than the diagram you sent, but it is close enough. Items on the top shelf don't seem to be getting washed from above (though they do get washed from below). What should I check to see why this is, and how do I go about checking it. THe spinner itself seems ok (it spins, and it does not appear to be gunked up. The tube may be clogged, but I don't know how to remove it, or check it in place.

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steve -
March 16, 2013
A:

Steve, the fill tup and the spray arm may be clogged from mineral build up or just debris. You can disconnect these parts and clean them to see if this fixes your issue. The first part of the image below will assist you in removing the feed tube for the dishwasher.

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Tykara -
Sears Technician
March 18, 2013
A:

Steve, the feed tube and the spray arm may be clogged from mineral build up or just debris. You can disconnect these parts and clean them to see if this fixes your issue. The first part of the image below will assist you in removing the feed tube for the dishwasher. If the dishwasher is not filling with enough water it will effect the dishes getting cleaned. I recommend manually adding about a quart of water after the dishwasher has finished filling with water and then listen and see if there is any difference when you restart it. If adding water does not seem to help then I recommend checking to see if the chopper blade separation screen is restricted. The image below also shows the theory of operation and how to access the chopper blade. If the chopper blade assembly is restricted it will cause the pump to starve for water and not make it to the upper spray arms. If this does not work, the issue could be with water pressure or the water valve. I hope this helps. Please reply back to this thread if I can assist you further.

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Tykara -
Sears Technician
March 18, 2013
A:

I have determined that there are no clogs, but the water does not seem to get to the top or to the upper arm with enough pressure. My guess is that either there is not enough pressure coming from the pump, or there are too many leaks. The seal for the upper arm, part # 8268433 is shown in the images (it may be broken, can you tell)? When I made an attempt to block water from the upper arm (it seems to have held for a while), there was water coming out of the spinner at the very top of the machine. I added water to the bottom, but it made no difference. I unscrewed the inlet protector, but it did not budge when I tried to lift it (is there some other release for this?).

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steve -
April 21, 2013
A:

Steve, I apologize for the delay in response. The upper spray arm gasket is good. That's the way its suppose to be. Check for any calcium build up on the heater element by scraping the element with your finger nail. If you get build up under your nail, then your feeding tube (8539167) and drain pump may be clogged. You can perform a white vinegar wash to clear it. To do this, allow the dishwaher to start filling for one minute then open the door and pour an 8 oz. bottle of whtie vinegar into the tub and let the unit continue. I also recommend testing the pump (661658) with an ohms/volt meter to make sure you're receiving 110/120 volts. Please let me know if I can assist you further.

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Tykara -
Sears Technician
April 27, 2013
A:

There does not seem to be any buildup - I have run dishwasher magic through the machine twice, and everything appears to be clean. I cannot remove the inlet protector (even after removing the screw, the protector does not budge). Is there any other release for this? I cannot get near the chopper assembly without removing the inlet protector. The attached image is the top of the lower arm. The plastic thumbscrew appears to be frozen to the part it screws into (it turns relative to the arm, but not to the tube coming out the bottom). Could this be a problem (the threads appear to be stripped.

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steve -
April 27, 2013
A:

The knob doesn't remove. The images below may be helpful to you. The seal is split by desing. Just to be clear in the original post you the problem seem to be with the spinner at the very top of the tub. Do you also have a problem with the upper spray arm. Notice the feed tub has two docking ports. This is a feature that enables some dishwasher to have an adjustable upper rack. If your particular model has adjustable racks try lowering or raising the rack to see if that helps the water flow to the upper spinner and upper spray arm. The docking port not in use shoudl seal. If it doesn't seal then the pressure to the spinner and middle spray arm would be reduced. I hope this helps. Check the screens in the sump and reply back and we will try to assist further.

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Fred M -
Sears Technician
April 29, 2013
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