Model #SF362LXSB0 WHIRLPOOL Free Standing, Gas

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Question and Answers

Q:

Oven Will Not Preheat SF362LXSB0 Whirlpool Free standing - gas

A:

Thanks for your question- we see that no one from the community responded.  If you still require assistance on this topic, please resubmit your question with any updated information and we will have one of our experts take a look.  Also, we have updated our site to include information regarding common repairs and diagnosis, which can be found here: www.searspartsdirect.com/repair-help.html.  If you are looking for your owner’s manual, it can be found here: http://www.searspartsdirect.com/partsdirect/user-manuals.  Thanks for visiting SearsPartsDirect.com

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Natasha12 -
Sears Technician
December 05, 2013
Q:

Have a gas stove... the top works but the oven does't

A:

Good afternoon.... I can understand your concern with not being able to bake in your oven. I did locate a link that will discuss this situation in greater detail. Keep in mind that an expert will be responding within the next two business days if not sooner and will likely offer you more information and instruction. I hope this link will help guide you as to what might wrong with your oven and have a nice day.

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Henry -
December 20, 2012
A:

Hello, what happened to my expert answer... where did you go?

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Tina -
December 20, 2012
A:

Thank you for your question and I understand your concern.

I answered your previous question in the link below.

I asked a question, got my expert answer...nothing there what happened? My question was .. Whirlpool range.. #SF362LXSB 0 top of the stove works but oven isn't

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
December 21, 2012
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Q:

I asked a question, got my expert answer...nothing there what happened? My question was .. Whirlpool range.. #SF362LXSB 0 top of the stove works but oven isn't

A:

I completely understand your frustration over the trouble you are experiencing with your range.. While you are waiting for your expert answer, I did some research on the unit. At this time, I was unable to locate information that would be helpful in regards to your question. Some of these questions that are asked will need specific research and will be answered by an expert with-in two business days but usually sooner.

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Julio -
December 20, 2012
A:

Here is a troubleshooting guide I found for your model Might be igniter, gas valve or control board http://www.applianceblog.com/manuals/DSI_manual.pdf

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Joel -
December 20, 2012
A:

Thank you Joel I am gonna look it up now.... Merry Christmas

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Tina -
December 20, 2012
A:

Thank you for your question and I understand your concern.

I assume the broil burner will ignite. If you do not hear the spark ignition system attempting to ignite the burner, it could have a faulty DSI (Direct Spark Ignition) board failure, or it could have a faulty electronic oven control board/clock assembly or a faulty oven safety valve assembly.

When the oven control is programed for bake, the bake relay on the oven control must close and complete the 120 VAC supply to the DSI board. The DSI must provide voltage to begin the spark electrode sparking between the electrode and the grounded bake burner. The DSI will then open the gas valve in order for it to ignite.

It could also be an oven lock out mode. Try pressing the OFF/Cancel keypad.

I added three images below to use to diagnose and repair your range. NOTE: If you do not have experience checking voltages and feel safe and confident in doings so; I strongly suggest calling a service technician to diagnose and repair your range.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
December 21, 2012
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