Model #SCB1001KSS01 GE Built-In Microwave Oven

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Question and Answers

Q:

My microwave wont heat food SCB1001KSS01 Ge Microwave

A:

Thanks for the inquiry and for being a valued member.

Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC even when the microwave is unplugged. Repairs and adjustments, even minor ones such as no power, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service.

It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend having the service technician assist with the diagnosis and repair.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
March 15, 2015
Q:

My microwave wont heat food SCB1001KSS01 Ge Microwave

A:

Thanks for the inquiry and for being a valued member.

Microwaves contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC even when the microwave is unplugged. Repairs and adjustments, even minor ones such as no power, can cause microwave leakage. A microwave shielding leakage test should be performed after any microwave service.

It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend having the service technician assist with the diagnosis and repair.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

Read More
Jeff Wallace Sr -
Sears Technician
March 15, 2015
Q:

My scb1001kss01 advantium microwave dial keeps flashing and/or goes off. Tried to reset clock, but unable to. What would be wrong? SCB1001KSS01

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry it has stopped working. In this case I recommend you have the microwave serviced by a qualified technician.

We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 

Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.

 

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Rachel Morgan -
Sears Technician
November 04, 2014

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