Model #SCA2000BWW03 GE Microwave/Hood Combo

  • Door, Controls, Gril & Case
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  • Unit Parts
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Question and Answers

Q:

My microwave is operational, but my food dont heat. Every button works,only problm is food still remail cold after heating? Whats wrong with it and how to fix? SCA2000BWW03 Ge Microwave

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Henry -
August 01, 2013
A:

I know what a time saver the microwave can be and how inconvenient it is when it isn't working.

I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.

For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can have it repaired at your home by a Sears technician by calling 1-800-469-4663.

You can also click here to schedule an appointment online. Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future.

If you have any further questions or inquiries, please don't hesitate to ask. Thank you for using ManageMyLife.com.


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Jeff Wallace Sr -
Sears Technician
August 01, 2013
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Q:

how to install the upper halogen lamp assemby Modl #SCA2000BWW03 avantium micowave

A:

I'm sorry about the difficulties that you are experiencing with your micro-wave oven.You are correct. They are safety screws to protect you. The expert answer will explain the issues in the link I have attached below. I did some research at managemylife.com and found an expert answer to a similar question that may assist you until your expert can respond. I have attached the link below. If you would like to schedule service and have a qualified technician help you, I have also attached a link to searshomeservices.com. I hope these links will help until your expert can respond.

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James -
March 18, 2011
A:

You have to remove the microwave from the cabinet and remove the outer cover to replace the upper halogen lamp assembly.

I am sending some images that show the instructions for replacing the upper halogen heaters.

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Jimmy K -
Sears Technician
March 18, 2011
A:

thank you.

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Harry -
March 18, 2011
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