Model #SCA2000BBB03 GE Microwave/Hood Combo

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Question and Answers

Q:

advantium died SCA2000BBB 03

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I am so sorry it has totally died. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician. 
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service. 
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 

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Rachel Morgan -
Sears Technician
March 16, 2015
A:

THANKS FOR GETTING BACK TO ME

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BILL -
March 16, 2015
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Q:

need exhaust vent from microwave to roof SCA2000BBB03 Ge Microwave

A:

Thanks for the inquiry and for being a valued member.

I do not see that we offer a roof venting kit for the microwaves. These are typically offered at home improvement stores or specialized shops that special in venting material. I would recommend visiting a home improvement shop locally and you should be able to find a venting kit. Installing a venting system is usually performed by a carpenter. I recommend having a professional install the venting system and microwave according to the installation instructions provided with the microwave.

 

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
March 16, 2015
Q:

need exhaust vent from microwave to roof SCA2000BBB03 Ge Microwave

A:

Thanks for the inquiry and for being a valued member.

I do not see that we offer a roof venting kit for the microwaves. These are typically offered at home improvement stores or specialized shops that special in venting material. I would recommend visiting a home improvement shop locally and you should be able to find a venting kit. Installing a venting system is usually performed by a carpenter. I recommend having a professional install the venting system and microwave according to the installation instructions provided with the microwave.

 

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

 

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Jeff Wallace Sr -
Sears Technician
March 16, 2015

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