Model #RTW4100WQ0 ROPER Residential Washers

  • Top And Cabinet Parts
    3 Results
  • Controls And Rear Panel Parts
    3 Results
  • Agitator, Basket And Tub Parts
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump Parts
    3 Results
  • Machine Base Parts
    3 Results
  • Wiring Harness Parts
    3 Results
  • Brake And Drive Tube Parts
    3 Results
  • Gearcase Parts
    3 Results
  • Optional Parts (not Included)
    3 Results
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Question and Answers

Q:

My Roper RTW4100WQ0 Top load washer

A:

Thanks for the information about your washer model RTW4100WQ0; sorry you are having a problem I will be glad to assist you. Based on your description of the washer draining and Spinning it is most likely a bad gear case or transmission. The washer will drain even if the motor coupler is bad but it will not spin or agitate. If you are certain that your washer is spinning then we know the coupler is okay, and the next probable cause is a bad gear case.  To check you can remove the agitator from the washer (remove one bolt from under the agitator cap) and lift entire agitator off the shaft. Now during the wash cycle observe if the top of the shaft is oscillating back and forth and you can hold it by hand to stop the movement, then the gear case is bad. If the shaft does oscillate and you cannot hold it then check the splines on the top of the shaft if they are worn down again the gear case needs replacing. If they are good then the agitator needs replacing. Replacing the gear case will involve a complete tear down and other parts will be needed, seals and bearings. This repair is recommended to be completed by an experience technician. If you need parts here is a link to Sears Parts Direct. If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services. Ron H.    

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Ron H -
Sears Technician
August 22, 2013
A:

I took off the agitator and during the wash cycle the washing machine hummed but I got no oscillation from the top shaft, when I manually turn it to spin it spins fine?

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Bill -
August 29, 2013
A:

I took off the agitator and during the wash cycle the washing machine hummed but I got no oscillation from the top shaft, when I manually turn it to spin it spins fine?

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Bill -
August 29, 2013
A:

Hi Bill, you should now verify that the motro is actually running, if it is there is a gear case issue, if the motor is just humming and not running reconnect the wire harness on the motor and try again. if the motor will not run test for voltage using the diagram on the washer. Ron H..

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Ron H -
Sears Technician
August 30, 2013
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