Model #RT21AKXGW00 ROPER Top-Mount Refrigerator

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  • Door
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  • Liner
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  • Unit
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  • Shelves
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Question and Answers

Q:

Why isn't my refrigerator and freezer cooling?

A:

Why isn't my refrigerator and freezer cooling?

General Information: First clean the condenser coils so air can flow though them properly. If the compressor on your refrigerator is running but not cooling you will need to check the evaporator coil. The evaporator coil is located on the back wall in the freezer. The back wall cover is held on by 1/4 headed screws. Once the cover is removed, inspect the coil it should have a even frost pattern.If the evaporator has little or no frost the refrigerator has a sealed system problem.

If you do not feel comfortable performing this, I strongly suggest scheduling service at 1-800-469-4663.

Without the model number I'm unable to provide you with specific information. Please resubmit your question with the model number included.

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Luis L -
Sears Technician
December 22, 2009
A:

I have a roper model rt21akxgw00 that is doing the same thing.

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Crystal -
July 15, 2012
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