Model #RT18DKXAW00 ROPER Top-Mount Refrigerator

  • Cabinet
    3 Results
  • Liner
    3 Results
  • Compartment Separator
    3 Results
  • Shelf
    3 Results
  • Freezer Door
    3 Results
  • Unit
    3 Results
  • Fresh Food Door
    3 Results
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Question and Answers

Q:

Water in bottom of refrigerator

A:

I'm sorry to hear that you are having some difficulties with your refrigerator. I did some research for you at Managemylife.com and found an expert answer to a similar question that may help until your expert can respond to your specific question. The link is attached below. If you do decide to schedule service and have a qualified technician help you, I have also attached a link to Searshomeservices.com. I hope these links provided assist you.

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Alina F. -
October 18, 2011
A:

Water will leak into the refrigerator when the drain system freezes up. Every time the unit goes into a defrost cycle, water will run down into the refrigerator, instead of down the drain. To clear the drain, remove everything in the freezer so the back panel can be removed. Be sure to disconnect power from the unit.

With the panel removed, you will see the evaporator coil and directly under the coil is the drain trough (pan). The trough will probably be full of ice that will need to be removed. With the ice out of the trough, you will be able to see the drain hole which will be plugged with ice. Use hot water and a turkey baster to clear the drain hole. Keep working the hot water into the hole and wiping the excess water. This can take quite awhile, depending on how deep the ice is. This will need to be done until you get a good water flow down to the bottom drain pan. Then wipe up all of the water and ice on the floor of the freezer and reassemble the refrigerator. With the drain system clear, water should stop leaking in the refrigerator.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . I hope this helps.

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Korinna S -
Sears Technician
October 19, 2011
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