Model #RS696PXGB15 WHIRLPOOL Drop-In Range, Electric

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Question and Answers

Q:

Large burner on top stays on high when on RS696PXGB15 Whirlpool Drop-in range - electric

A:

Thank you for contacting Sears. I will be more than happy to assist you with your Whirlpool range.

I can understand the frustration of your range not functioning properly, after researching model number RS696PXGB15. The issue is likely with the element itself or the switch for the element. It’s most common for the switch for the element to malfunction. The switch is stuck on one setting and won’t allow the element to lower. I would suggest checking into this to fix the issue.

I hope you found this information useful. Again thank you for choosing Sears. We appreciate your business, have a great day.

*Safety disclaimer before you try and repair the unit make sure the power supply is disconnected. There may be sharp parts to the unit that can cause injury to you if not careful. If you don’t not feel comfortable checking this yourself you can request a technician by visiting www.SearsHomeService.com*

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Benny23 -
Sears Technician
August 14, 2015
Q:

how do I get under stove top to replace heating element! RS696PXGB15 Whirlpool Drop-in range - electric

A:

Thank you for your inquiry on your Whirlpool range, Model:  RS696PXGB15. I’m sorry to hear that the element is not working. From reviewing this model, I have included a link below for a similar model of range that will go through the uninstallation and installation of the old and new element.

Safety warning: before beginning this repair, disconnect the power supply to the range to prevent risk of injury from electrical shock. 

Caution: internal parts may have sharp edges that may cause serious cuts. Use caution and wear protective gloves if possible. 

If you don’t feel confident/comfortable repairing this problem yourself, then you could have it repaired at your home by one of our technicians. The link to the website and the phone number are below. Sears Home Service or 1-800-4MY-HOME(1-800-469-4663)

I hope this answered your question. Thank your for contacting SearsPartsDirect.com and have a wonderful day. 

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Gerry93 -
Sears Technician
February 05, 2015

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