Model #RS25AWXEW01 ROPER Side-by-Side Refrigerator

  • Cabinet
    3 Results
  • Refrigerator Liner
    3 Results
  • Refrigerator Shelf
    3 Results
  • Freezer Liner
    3 Results
  • Motor And Ice Container
    3 Results
  • Refrigerator Door
    3 Results
  • Freezer Door
    3 Results
  • Dispenser Front
    3 Results
  • Unit
    3 Results
  • Air Flow
    3 Results
  • Control
    3 Results
  • Icemaker
    3 Results
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Question and Answers

Q:

Frezzer and fridge not getting cold. RS25AWXEW01 Roper Refrigerator

A:

Thanks for using SearsPartsDirect.com and for being a valued member.

I am sorry to hear of the warming refrigerator and freezer compartments. I know how concerning that is to have happen.

A blocked air vent would typically only cause the refrigerator to warm. The freezer should have been okay, which is odd.

 If it’s not cooling at all, it first needs to be determined if the compressor is running. If the compressor is running, the problem will probably be in the seal system or with the compressor. It could be a low charge, a restriction or the compressor may not be pumping properly. These are checks a technician will be required to make.

If the compressor is not running, it could be a problem with the starting device, the compressor itself or if the condenser motor is not running. A meter will be required to check the compressor and start device. Unless you have a meter and are confident in your repair skills, I recommend having a technician make these checks. 

If you would feel more confident have a Sears Home Service technician help assist with the diagnosis/repair, you can call 1-800-349-5071, or click here to be directed to the page to set up service.

I hope this helps and thanks for using SearsPartsDirect.com. We appreciate your business. 

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Jeff Wallace Sr -
Sears Technician
October 04, 2014

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