Model #RGB745WEA1WW HOTPOINT Free Standing, Gas

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Question and Answers

Q:

ice maker RGB745WEA1WW

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your auger is not working in your icemaker.

 It sounds like your auger motor went out. 
241816602 is the part number.

 To remove auger motor and solenoid assembly:

1. Unplug unit from wall outlet. Remove the ice bin 
housing and side plate. 
2. Some Models you remove the four screws securing 
the auger assembly to the ice maker frame. 
 Other models do not have the 4 screws.. On models with out the 4 screws you  must: 
 a. Remove the outer cover from the ice maker.
 b. Remove the right side panel from the ice 
 maker. 
3. Disconnect the two wire leads hooked to auger 
motor winding terminals.
4. Disconnect two wire leads hooked to cube ice 
solenoid terminals. 
5. Remove the auger bar-drive from the auger motor 
shaft by holding the motor shaft with a vise grips 
or pliers and turning the drive-bar counterclockwise 
until free of auger motor shaft. 
6. Extract the three motor mounting screws, then remove from mounting plate.
7. Extract the four screws from the solenoid assembly then remove from mounting plate. 
8. Replace assembly in reverse order.
To Test Auger Motor:
1. Read ohm value of motor windings using
 Multimeter on resistance scale. (Put test leads 
on terminals where purple and white wires were 
disconnected from Step 3 above. 
2. Resistance reading should be low ohms. If there is 
any other reading, replace motor.

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day.

SAFETY NOTICE: Be sure to disconnect power to the appliance before performing any repairs. If you are not comfortable with doing any voltage checks that might be recommended, please contact your local service provider for repairs. Be aware that there could be sharp edges inside the appliance that could cause cuts or other injuries to yourself or others.

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Natasha12 -
Sears Technician
July 09, 2015
Q:

Kenmore Fridge Model # 253 7031 RGB745WEA1WW

A:

Thank you for choosing SearsPartsDirect.com and being a valued member.  I can certainly understand how frustrating it can be when your icemaker is not working properly.

 
1. Check the temperature of the freezer becasue if it is fewer than 17 degrees F it wont make ice. 

2.Check if your water fill spout is plugged with ice, if it is then it wont make ice.
3. Check to see if water is getting to the water inlet valve. 
4.Use an OHM meter to check the continuity of the water inlet valve. If it does not have any continuity then you need to replace your water valve. If it does then the icemaker itself is the problem and may need to be replaced.

Fault Diagnosis
Complaint - Ice Maker Fails to Start
1. Check to see if ice maker control arm is locked in 
raised position.
2. Check terminals from cabinet wiring to ice maker for
 open circuit in wiring or components.
3. Check operation of ice maker with test service cord.
4. Check mold temperature at a mounting screw. If
 temperature is above 15°F, freezer air temperature 
is not cold enough to switch ice maker thermostat 
to closed position. If mold is below 9°F, manually 
start ice maker by rotating timer gear. If motor 
fails to start, check motor for continuity. If motor 
starts, thermostat, shut-off switch, or hold switch is 
inoperative.
5. Check hold switch first. With ejector blades in the
 starting position, check terminals “C” and “NC” for
 continuity. Replace switch if continuity readings
 are open. Check shut-off switch linkage. Then 
check terminals “NO” and “C” for continuity with 
ice maker control arm in lowest position. Replace 
switch if continuity readings are open. If hold switch 
and shut-off switch are operative, then replace 
thermostat.

To manually cycle ice maker:
1. Remove cover from ice maker head.
2. Insert a phillips head screwdriver into screw on 
timing gear.
3. Turn gear clockwise until motor starts to run.

If manually cycling ice maker does not work, then you will need to replace the icemaker. 

You can also visit searpartsdirect.com for parts, diagrams, and repair information.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thank you for your question. Have a great day. 

Read More
Natasha12 -
Sears Technician
December 03, 2014

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