Model #RGB508PPH2WH HOTPOINT Free Standing, Gas

  • Gas & Burner Parts
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  • Control Panel & Cooktop
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  • Body Parts
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  • Door & Drawer Parts
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Question and Answers

Q:

Should there be an unfinished metal piece below the drawer of the Hotpoint 508? Shouldn't the flame cycle off when the temperature is reached?

A:

Appliances often have unfinished metal parts underneath or in back. The picture provided looks like it is correct. The expert will confirm but I attached the link to Sears Parts Direct for the parts diagrams if you would like to identify this piece. I also added an article on how a gas range works that may be useful. I am sorry about the finger but the floor looks great.

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Barbara H. -
April 15, 2012
A:

I am sorry you cut your finger on the trim under the oven door. Manufacturers have been using unfinished metal when it won't be seen to cut costs for some years. Thanks for sending the images. The metal looks normal.

Most gas ranges today use a glow bar heater to light the oven burner when you call for heat. The owners manual describes the operation of an oven with a glow bar heater.

Your range has a standing pilot (as you noted) and a modulating thermostat to control the oven burner. On your range the thermostat will turn the gas down to a low flame when it reaches the temperature you set. This is correct operation.

I am sending an image from the tech sheet for the range showing the normal operation of the modulating thermostat.

If you have questions, reply on this thread and I will be glad to help.

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Jimmy K -
Sears Technician
April 17, 2012
A:

1) The metal can be seen unless the the viewer is standing very close to the oven. It is unsightly, dangerous (as my finger can attest)--and not visible on the pictures on the Hotpoint site. 2) On page 32 of the manual it says, "The oven is designed to operate quietly and automatically. To operate the oven, turn the oven control knob to a setting above 260 degrees F. After 30-90 seconds, the oven burner will ignite and burn until the set temperature is reached. The oven burner will continue to cycle on and off as necessary to maintain the oven at the termperature indicated by the oven control knob." Doesn't this seem to indicate that the oven burner should go OFF when the set temperature is reached instead of just going lower?

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Leah -
April 17, 2012
A:

Leah, owners manuals are written to cover several models to cut expenses and it makes them confusing sometimes. The statement you sent is in the owners manual, but it is describing the operation of an oven with a glow coil ignitor. I apologize for the confusion. If the range is unsightly and bothers you I suggest you contact the retail store and arrange to exchange the range for a different model. Again, I am sorry you cut your finger on the range. You should mention this to the person you talk to at the retail store.

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Jimmy K -
Sears Technician
April 17, 2012
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Q:

How can I fix my Hotpoint gas range pressure regulator valve?

A:

I will have to assume that you are speaking of the gas pressure regulator. The small little lever on the pressure regulator may have accidentally be tripped to the OFF position which will shut the gas OFF to the oven burner only, the surface burners will continue to work. I added an image below with instructions how to check to see if it's flipped to the OFF position. The image will show you how it should look when the lever is in ON position. See image below.

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Joey S -
Sears Technician
January 12, 2010

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