Model #RF388LXGZ2 WHIRLPOOL Free Standing, Electric

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Question and Answers

Q:

ACCUBAKE OVEN MODEL RF388LXG2Z BROILER INOP rf388lxgz2 Whirlpool Electric range

A:

Thank you for your question and I understand your concern.

The oven has a broil element at the top and the bake element at the bottom, when testing to see if the broil element is working, with a cold oven, place the oven in a broil mode and then wait a couple of minutes to see if begins to glow red. If the broil element is heating at all, it should glow red. 

If the broil element was replaced and it heats up a little, it should heat up red if it's any at all. If the broil element was not getting 220 volts, it would not heat at all. Now, if the element was shorted to ground and the electronic oven control was faulty and not closing line one (L1) relay, the broil element would heat a little on 110 volts work but it would not likely get red hot.

In the bake cycles, the bake and broiler are both turned on at times. The two will never be on at the same time but the broil element will alternate with the bake element when baking. Only the broil element will operate during broil.

Now, if the broil is not heating, it could have a faulty electronic oven control/clock assembly or the thermal fuse connected in series with the line two (L2) could be open breaking the line two voltage supply to one lead of the broil element. The thermal fuse I believe is located behind the panel on the back of the range near the upper center area. I added an image below to reference. It has the wiring diagram shown the broil circuit and components connected in the broil circuit.
 

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
September 30, 2013

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