Model #RF386PXDQ1 WHIRLPOOL Free Standing, Electric

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  • Control Panel
    3 Results
  • Door And Drawer
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  • Oven
    3 Results
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Question and Answers

Q:

I have a eletric range Model# RF386PXDQ1 and it shows a EO -F2- RF386PXDQ1 Whirlpool 30" electric range

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Julio -
April 19, 2013
A:

Thank you for contacting Sears Parts Direct with your question about the error code on your Whirlpool Range. I am so sorry to hear you are having a problem with it. I know how inconvenient that can be. The error code E0-F2 indicates that your touchpad has a stuck key or has shorted out. I recommend disconnecting the electricity from the range and pushing and releasing the buttons on the touchpad several times. Be aware as you push them of any button that feels different. If you notice one that is stiffer or just doesn't feel like the others, give it a few more pushes. If the button doesn't unstick you will need the touchpad replaced. The original touchpads are no longer made. Sears does have reconditioned touchpads available for your model. They carry the same 90 day guarantee as a new one. However, the part must be ordered and installed by a technician. The part has been changed and must be fitted to your range. To set up and appointment for the technician, please go to www.searshomeservices.com or call 1-800-469-4663. Be sure to have your model number available when you call and the color of your range. It came in black, designer white and designer almond. The technician will need to know which color to order.

If I can be of any further assistance, please respond to this thread. Thank you for choosing Sears, we appreciate your business.

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Rachel Morgan -
Sears Technician
April 20, 2013
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Q:

My whirlpool range is not reaching the temperature set. I have to set higher and wait longer.

A:

I understand your concern for your Whirlpool Range not reaching the temperature requested. I found a question in Manage My Life under the Answers button that was similar to the one you asked. I think this question might give you some very helpful information, while your waiting on an expert answer. I attached the link below, I hope this helps!!!!!!

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Raquel F -
August 25, 2010
A:

Thank you so much ... I think it may be the control board!

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redpammy -
August 25, 2010
A:

The problems you describe could be caused by a defective oven temperature sensor or a clock.

Try increasing the oven temperature by 20 degrees before replacing any parts.

To adjust the oven temperature be sure you are not baking or broiling in the oven. Hold the "bake" pad for 4-5 seconds. The offset will appear in the display showing the setting of the control. Minus 20 means someone has adjusted the control down 20 degrees. Press the temperature up pad to increase the oven temperature 5 degrees at a time. When you reach the temperature increase you want press the start pad to save your changes.

To test the oven sensor disconnect the power to the range and remove the rear covers. Disconnect the wires from the sensor and measure the resistance of the sensor. At 75 degrees the sensor should measure around 1100 ohms. If the sensor tests good the oven control (clock) is defective.

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Jimmy K -
Sears Technician
August 26, 2010
A:

Jimmy - thank you so much. I tried checking for defective oven temperature - that did not work. I don't know how to "measure the resistance" of the sensor. However, I was going to price check the part you mentioned ... is the temperature sensor and the "clock" the same thing?

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redpammy -
August 27, 2010
A:

The temperature sensor is located inside the oven. It is a stainless steel tube that is mounted to the rear wall of the oven. The part number of the sensor is 3148440 and the price is $68.55. The only clock that is still available for your range is a white one. The part number of the white clock is 3195177 and the price is $159.76. You need an ohm meter to measure the resistance of the sensor and would need to remove the panel on the rear of the range to access the wires. Don't remove the rear panel without disconnecting the power to the range.

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Jimmy K -
Sears Technician
August 27, 2010
A:

Jimmy, Thank you again. I will get with my son and see if he can remove the back of range and check for me ... hopefully very soon.

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redpammy -
August 27, 2010
A:

Jimmy, My son was here this weekend with his ohm meter - it was not the sensor (of course not, it was cheaper!). Will order the clock and he believes he can install himself. Any tips or advice? Again, I thank you!! Pam

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redpammy -
August 30, 2010
A:

I am glad you have a son with an ohm meter. Replacing the control is fairly easy. I advise him to change the wires over from the old control to the new one one at a time. Compare the replacement clock to the original and be sure the terminals are marked the same or there is an instruction sheet to tell you which wires go where. Thank you for using Manage My Life.

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Jimmy K -
Sears Technician
August 30, 2010
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