Model #RF3020XKQ0 WHIRLPOOL Free Standing, Electric

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Question and Answers

Q:

Stove sparks at knob

A:

I am sorry to hear about the difficulties that you are having. I did some research for you at the ManageMyLife website and found this expert response that may shed some light on the problem. I have attached the link below. I would suggest that you provide the model # of your product so your expert will be able to research and provide you the best possible answer. Share any insightful information that could be helpful. Continue this existing thread. Just log back into the website, go to your profile and find your question you asked and then click on join the converstion and provide that information. This will speed up the process for you and save you some time.

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James -
August 01, 2012
A:

Did you not read the part where I said I would get back with a model number?

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Jason -
August 01, 2012
A:

I need to figure out if that replacement switch was bad starting out... Any tips on testing it... Model number of the stove is RF3020KXQ 3

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Jason -
August 01, 2012
A:

Thanks for adding that model number. I suspect that the X and K are reversed. I found information on the range with model number RF3020XKQ0. Based on that model number, the wiring diagram is shown in the image below. I recommend that you double check the wiring on that infinite burner switch that you replaced.

If you are certain that the wiring is okay on that switch, then you could have a short circuit to ground in the terminal block at the coil element. I recommend that you check that area for problems (with the range unplugged ).

If you need parts, you can order them from this page: Whirlpool Range Model RF3020XKQ0 Parts . Be sure that you unplug the range before accessing and replacing internal components.

I hope that this information helps. If you need more assistance, reply with additional details.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
August 02, 2012
A:

What are the chances that infinite switch is working after that? The maintenance man here before me could have replaced that and just told them not to use it for all I know... It is a vacant unit we are getting ready to rent, and when I got the paperwork on it, it said bad "infinity" switch left front burner on stove... So I changed it out. I changed them over one wire at a time, so I know for sure I didn't wire it any worse than it was... Electricity scares me, so I am extra careful as far as that goes.

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Jason -
August 02, 2012
A:

I understand your concern about the danger of working with electricity. It is wise to be cautious. Be sure that you UNPLUG the range before accessing internal components. You may still want to recheck the wiring on that switch. You should see markings on the terminals of that switch. The orange wires should be connected to the H1 and H2 terminals. The blue wire should be attached to the P terminal. You should have a black wire connected to the L1 terminal and a red wire connected to the L2 terminal. If those wires are connected properly, then I recommend that you check the wiring for damage. Check the terminal block at the element. When you perform all of these tasks with the range unplugged, you will not be in any danger of electrical shock. Reset the breaker and carefully plug the range back in. Turn on the burner and see if you still have a short that is tripping the breaker. If not, then the range will work. If the range still has a short that trips the breaker then you will need to check that circuit more closely. You may also need to check the other wiring circuits in the range. If you need more assistance, reply with additional details.

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Lyle W -
Sears Technician
August 03, 2012
A:

So basicly there is a chance that the switch was not fried? I'm confident that I've gotten all of the information from you that I will need to finish this project.

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Jason -
August 03, 2012
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