Model #RE7.6 HORIZON Elliptical

  • Exploded View/elliptical
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Question and Answers

Q:

Elliptical issues

A:

Thank you for your question. It is very frustrating when we have a problem with the console on our equipment. If the console is flashing on and off when in use I recommend replacing the batteries first. If the console still flashes and the console turns off and on at different intervals, You have a loose wire in the console. The only way to fix this is to replace the console.  Go to www.SearsPartsDirect.com with the proper model number it should start with a 831 number. I hope this is helpful.

Any questions or concerns go to www.SearsPartsDirect.com.

Thank you for choosing Manage My life.

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dtova00 -
Sears Technician
October 28, 2013
Q:

Strobing Horizon RE7.6

A:

The problem with the screen can be very frustrating. I did some research on your model number but was not able to find a solution. Your expert will be able to help answer your question. It may take 24-48 hours. I do hope that everything works out.

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Marc -
January 07, 2013
A:

Thank you for your question.

I am sorry you are having a problem with the elliptical. If the console is lighting up and blanking out I recommend checking the electrical connections from the power outlet to the console. If all of the connections are fine you will need to check the voltage going into the elliptical from the power supply. You should have at least 6 volts DC. If you have this reading the voltage to console. If you have the voltage going to the console the console is likely the problem. The parts can ordered from the following link.

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Matthew -
January 10, 2013
A:

Matthew, I am glad to hear you have the elliptical working without any explosion. I am sorry about the service you received at the parts store. I am not sure why there was that big of a price difference in the power supplies. If the part numbers were the same then Parts direct will price match. I the store had a universal power supply and Parts direct had the original power supply that would explain the difference in price. I most every case an aftermarket part will be less than an original replacement. We have a return policy that is similar if not the same as all part supply companies in that we usually do not return opened/installed electrical parts. The reason is we have no way to know if the part is good or bad. For instance. If the electrical wires in the elliptical were shorted and you plugged in the new power supply to test operation. It would have shorted the power supply and not fixed the problem. Now you return the power supply thinking it is still good but in fact, it was shorted and now does not work. I know yours was not shorted I used it as an example. I hope this explains why we have this policy. We will exchange defective electrical parts if defective. Thank you for using Manage my life. Mark.

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Mark T -
Sears Technician
January 13, 2013
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Q:

Treadmill

A:

I can understand how that can be a big inconvenience, i provided a parts link down in the bottom. I hope that it helps. While you wait for the expert to answer your question, good luck.

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celene -
September 10, 2010
A:

Thank you Celene, I will investigate the links you provided for what I'm looking for.

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Brother_Scott -
September 10, 2010
A:

I have been given a Model RE7.6 Horizon Elliptical. There is no power supply with it. Where can I get the power supply and where is it attached to the machine?

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Pam -
September 10, 2010
A:

There should be an adapter to plug the "Y adapter" into to make it fit snugly into the console.

Call 1-888-533-1333 to locate and buy the adapter.

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Jimmy K -
Sears Technician
September 11, 2010
A:

Pam you can buy a 12 volt dc power supply at Sears or most electronic supply stores. You can order the power supply at [www.searspartsdirect.com]. The part number is 088261 and the price is $35.16.

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Jimmy K -
Sears Technician
September 11, 2010
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