Model #RB787BB1BB HOTPOINT Free Standing, Electric

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Question and Answers

Q:

cooktop burner RB787BB1BB Hotpoint Electric range

A:

Thank you for choosing SearsPartsDirect. I will be more than happy to assist you with your Hotpoint range.

From the information you have provided above, I can understand the frustration of having your range malfunction, after researching model number RB787BB1BB.  If the element does not glow red hot without a load on it, this could indicate a failed burner switch or a burnt burner element receptacle. Over time the receptacle will not make a good contact on the prongs of the element causing erratic burner operation. The element prongs could be burnt also causing the weak burner. Remove the element that is not heating correctly and exchange it with a known working element on the range. This will confirm if it's the element or not. It's likely to be the receptacle that the element plugs into that has burned up or the problem could be the prongs on the element itself. If the prongs are burnt on the element, it's recommended to replace the receptacle at the same time or it will prematurely fail again.

I hope you found this information useful. Again thank you for choosing Sears, we appreciate your business, have a great day.

 

*Safety disclaimer before you try and repair the unit make sure the power supply is disconnected *

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Benny23 -
Sears Technician
April 18, 2015

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