Model #R-930AK SHARP Countertop Microwave

  • Cabinet
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  • Control Panel And Door
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  • Schematic Diagram
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  • Pictorial Diagram
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  • Control Panel Circuit
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  • Oven Schematic
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Question and Answers

Q:

my model#R930Ak microwave not working. R930AK Sharp Microwave

A:

Thank you for being Sears’ valued member and for contacting SearsPartsDirect.com with your question about your microwave. I know what a time saver the microwave is and I am sure you want this issue fixed quickly.  In this case I recommend you have the microwave serviced by a qualified technician.
 
We do not give diagnostic or repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is unplugged from the power supply. Special equipment is needed to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after ANY/ALL microwave service.
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME (1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project.
 

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CarlosZ -
Sears Technician
April 26, 2015
Q:

Turntable R930AK Sharp Microwave

A:

Thank you for contacting SearsPartsDirect.com with your questions about your Microwave. I am so sorry to hear that the microwave has stopped working. I know what a time saver the microwave can be and how inconvenient it is when it isn't working. 
 
I can appreciate wanting to diagnose and repair the microwave yourself, however I strongly recommend against it. We do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it. Even minor door repairs and adjustments can cause microwave leakage, and a microwave shielding leakage test MUST be performed using a survey meter after any microwave service.
 
For these safety reasons I strongly recommend having this repair completed by a qualified service technician. You can schedule service online at www.SearsHomeServices.com or by calling 1-800-4-MY-HOME(1-800-469-4663). Here at SearsPartsDirect.com we love to help you with your repairs, but our expert advice is that microwaves are just too dangerous for a do-it-yourself project. 
 
Thank you for your understanding in this matter and I hope we can help you with any other questions and repairs in the future. Thank you for choosing Sears.
 

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Jeff Wallace Jr -
Sears Technician
December 19, 2014
Q:

Cost estimate to repair .vs. replace R-930AK Sharp Microwave

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
I am sorry to hear about the issue you are having with the turntable motor inside the microwave, I know how frustrating issues like that are to have occur.
I don't work directly with Sears Home Services for scheduling technicians, so it would be best to call 1-800-349-5071 for exact pricing, however, the charge for a technician is usually around $79 for the diagnostic visit to verify the issue. The $79 will apply to the part and installation of the part by the technician if you elect to have us perform the repair. The cost of the part for this model of microwave is $74.99. The motors don't take a large amount of time to install, so I would guesstimate about $60 for labor. All in all, you would be around $150-$200 for the part and installation, roughly speaking. 
With the microwave being about 14 year of age at this point, it might be worth considering a replacement, as a new microwave would be maintenance free for years to come, whereas, you may replace this motor and have another maintenance issue come up a little ways down the road.
Hopefully this is helpful and let us know if we can be of any further assistance. Thanks for using SearsPartsDirect.com. 

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Jeff Wallace Sr -
Sears Technician
February 15, 2014