Model #PTS25SHSARSS GE Top-Mount Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Case Parts
    3 Results
  • Water Filter & Dispenser
    3 Results
  • Sealed System & Mother Board
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

the digital temp controls no longer light up and the condenser and fan are no longer running so the fridge is no longer cooling. PTS25SHSARSS Ge Refrigerator s series

A:

Searspartsdirect.com is always a great resource to find the answers to your parts questions. Your Sears partsdirect expert will research your question and respond within two business days but usually sooner. Thank you for using Searspartsdirect.com!

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Yadira B -
May 12, 2013
A:

Thank you for your question. I'm sorry you are having this problem with the fridge. Unfortunately, yes this does indicate the main board # WR55X10656 has failed and will need to be replaced. Now, you can try resetting it by disconnecting the power for 30 seconds and then reconnecting it. Sometimes this will help but if the same problem occurs, the board will need to be replaced. If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
May 14, 2013
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Q:

I have a GE Profile Model #PTS25SHSARSS . My icemaker is not producing ice and my water dispenser is not working either. Need help troubleshooting & repairing.

A:

Now that summer is approaching its time to get this ice maker fixed. While you are waiting on an expert to answer your question, I found a great link in the Manage My Life website. I have attached the link below. Have a nice day!

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Dezeray -
June 18, 2012
A:

Thank you for your question. I know it can be very disappointing when the dispenser and icemaker stop working. When both the water dispenser and icemaker quit working, the most common reason will be a failed water valve. Usually replacing the water valve # WR57X10032 will take care of this problem. However, it is possible the main board # WR55X10942 could also be the reason but it's not as likely. If you can hear a humming sound from the back of the cabinet when the dispenser is activated, it would mean the water valve is being energized but not opening and would need to be replaced. If nothing happens, to determine for sure if the valve or board has failed, some voltage checks would need to be made. A technician may be needed, to make this type of check. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Scott D -
Sears Technician
June 20, 2012
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