Model #PSS26SGRDSS GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Sealed System & Mother Board
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Custom Cool
    3 Results
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Error Codes

Error Code:

Condition:

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Question and Answers

Q:

GE refrigerator, not making ice, no water or the light for the ice maker dosen't come on.

A:

I know this type of information can be very helpful for you to have. While you are waiting for your expert answer, I did some research on the unit. I was unable to locate information that would be helpful with regards to your question at this time. Your expert will answer within 24-48 hours with detailed information. Thank you for using Manage My Life.

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Barbara H. -
October 23, 2011
A:

Thank you for your question. I know it can be disappointing when the icemaker and water dispenser stop working. This problem is usually caused from the main board located behind the unit. When making the voltage checks did you disconnect any of the connections? All voltage checks must be done with all the wires and connections still in place. Do not disconnect anything or you will most likely get a false reading. Now, poor wire connections under the door are also another reason for this problem. However, the four wire connections should be connected together and the 2 wire connection should be some test wires that will not go anywhere. I hope this will help you. If you would like more assistance, reply to this thread and if you can also send some pictures of the wire connections, it would be very helpful.

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Scott D -
Sears Technician
October 25, 2011
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Q:

Refrigerator #PSS26SGRDSS: When I push the dispensor for ice, nothing the happens & the lights on the display get dimmer. The unit does make ice and the water

A:

It is always a perfect time to drink a cold beverage especially with it being summer time. I have taken some time to research your question here on the Manage My Life website and I was able to locate a similar question to yours. I attached the link below for you to view while you are waiting on your response from an expert. I hope the link that I provided gets you one step closer to repairing your ice dispenser. Have a great day.

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Dezeray S -
August 17, 2011
A:

Thank you for your question. I know it can be disappointing when the ice dispenser stops working. The information you have received from Dezeray is good but this is a different type of problem and model. The type of problem you're experiencing is, caused by the low voltage circuit in the main control board. When this occurs, the main board # WR55X10942 will need to be replaced. It's available at SearsPartsDirect . If you would like to test the solenoid assembly, remove the cover to the main board located behind the unit. First disconnect the power to the unit. When you can see the board, locate the J7 connector and find pin 2 which is a silver wire. Now, place a jumper between the silver wire and brown wire on the J11 connection. Reconnect the power and the solenoid should activate. Do not disconnect any wires during this procedure. I hope this will help you. If you would like more assistance, please reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
August 19, 2011
A:

scott , since I am an amature at this I may ask a few more questions . On the freezer door there is also a circuit board and there is a solenoid and a switch also listed. Also one listed on the area where the crusher motor is mounted behinda cover and the ice bucket. Are we talking about checking the one only behind the mother board or does it control any of the others I mentioned . what happen when you activate the solenoid you told me to check and where is it. brenda

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Brenda -
August 20, 2011
A:

The problem you are describing will be with the main control board (listed above), which is located behind the unit (# 801 in picture). This board controls everything. The board on the freezer door is a receiver board, that is controlled by the main board. If the lights dim, when the dispenser is activated, it indicates a problem in the low voltage circuit in the board. There is a harness connection under the freezer door that can be checked, to make sure none of the wires are burnt or shorted but this will be very unlikely. Be sure to disconnect power to the unit first. The solenoid # 378 is for cubed ice and will open a gate. This is located behind the ice bucket by the auger motor. It should not have anything to do with the dispenser not working, unless only crushed ice was being delivered. To check the auger motor, if you locate connection J7 pin 1, which is a beige wire and place a well insulated jumper between this wire and the brown wire listed above on the J11 connection, the auger motor should run. Again do not disconnect any wires or connections. Be sure to disconnect the power before placing the jumper wire in place. I strongly recommend having a technician make this check and repair. You can call 1-800-469-4663 to schedule a tech to come out. I hope this helps you. If you would like more assistance, I will be glad to assist you further.

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Scott D -
Sears Technician
August 20, 2011
A:

Hi Scott, Thanks for your expert advice. zI checked the solenoid and motor and all was fine so I ordered the main control board. I found it on Ebay a lot cheaper than Sears parts direct. . This process really saved me lots of money which helps theses days. You are GREAT!!! Brenda

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Brenda -
September 03, 2011
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