Model #PSS26NSTDSS GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Sealed System & Mother Board
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Custom Cool
    3 Results
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Error Codes

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Question and Answers

Q:

GE Profile Side-side refrid, Model PSS26NSTDSS, Serial RL415352. Ice is melting, does not seem to be running, adjust temp and it does not stay and keeps rising

A:

I can understand how much it can be an inconvenience when your refrigerator is not working correctly. I was able to provide you with the Owner's Manual. In times like these it comes in very handy. I would suggest for you to look at the booklet while you wait for the experts response back.

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celene -
November 21, 2010
A:

I'm sorry you are having this problem. There will be 2 reasons for this type of cooling problem.

  1. Main board
  2. Sensor (thermistor)
The main board # WR55X10942 will be the more likely of the 2 parts to fail. Thermistors are very reliable. To determine for sure between these parts, will require the use of a meter and some resistance checks, will need to be made. A technician will be required to make these checks. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services . Now if the temp display adjustment does not change either, it indicates the board has failed. If you would like more assistance, additional details will be needed and I will be glad to assist you further. Thank you for using Manage My Life.

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Scott D -
Sears Technician
November 22, 2010
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