Model #PSS26MSRDSS GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Sealed System & Mother Board
    3 Results
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Question and Answers

Q:

Storing refrigerator. PSS26MSRDSS Ge Refrigerator r series

A:

Thanks for the inquiry and for using SearsPartsDirect.com.
Storing the refrigerator is pretty simple and straight forward. It is recommended to store it in a climate-controlled storage unit if possible. If it's not in a climate-controlled storage space, it will still be okay. Before storing it, unplug it so that it can defrost and evaporate the water. Once you put it into storage, allow the doors to remain open or cracked open. That should be all that you will need to do in order to store it.
Let us know if we can be of any further assistance. Thanks for using SearsPartsDirect.com.

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Jeff Wallace Sr -
Sears Technician
March 08, 2014
Q:

GE Profile fridge PSS26MSRDSS. The freezer fan starts and stops. Bought in 2005.

A:

I am sorry that you are having some difficulties with the fan on your refrigerator. I did some research and I was able to find a link with a similar question. I hope this helps with your research while you wait for your expert response.

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Joseph P. -
April 13, 2013
A:

Thank you for your question. I can understand your concern about the fan motor. First, check for an ice build up around the fan motor blade that could be restricting it from turning. If this is the case, it would lead to a defrost problem. If there is no ice around the fan blade and the  the fan will run without stopping but only when set on turbo cool, it would lead to a problem with the main control board # WR55X10656. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services.

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Scott D -
Sears Technician
April 15, 2013
A:

GE Profile fridge PSS26MSRDSS. The freezer fan starts and stops. Bought in 2005. Hi Scott, We have determined that it is not an ice/frost problem. We got the fridge up and running late last evening. Other then the fan blade rubbing the vent cover (I pull on it to stop same), everything seemed to be going fine this morning. Your reply was timely, because moments ago we were back to the 'on/off' fan noise and problem. You can hear the fan start and stop every second. This contiues till I tire and hit the Turbocool to speed up the fan and process and complete the cycle. I am sure that this noisy 'on/off' process does eventually end once the freezer has cooled. I would leave it alone, if it wasn't for the aggrevating 'cooing/whirring' sound. Is it a fan replacement problem.....or a more expensive mother board replacement? Thanks, Bruce

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Bruce Tew -
April 15, 2013
A:

Bruce, the fan on this model will speed up and slow down based on the temps inside the cabinet and you will be able to hear the difference when it changes. However, it should not stop running unless the sensors in both sections are satisified. Now, if it's not cooling sufficiently and the fan is either running slow or not at all, the most likely problem will be with the control but it could be a motor problem. The only way to determine for sure will be to make a voltage check. A technician may be needed to make this check. You can call 1-800-469-4663 to schedule a tech to come out. If you would like more assistance, I will be glad to assist you further.

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Scott D -
Sears Technician
April 16, 2013
A:

I've taken enough of your time, Scott and it's obvious I haven't explained the fan action correctly. The fan sound cycles/pulsates...it starts, fades, starts up again, fades, starts up, fades, etc. No need to reply. We'll deal with the problem. Enjoy your day.

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Bruce Tew -
April 16, 2013
A:

Bruce, I'm sorry for the confusion. If the motor is just pulsating back and forth from high to low and this is what you're hearing, this is a normal sound that you will be able to hear. The owner's manual will refer to this sound on page 33. Now, if the motor is actually stopping and restarting then it would be a problem with either the control (most likely) or the motor and the only way to determine, which part has failed, would be with some voltage checks. I hope this will help you.

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Scott D -
Sears Technician
April 17, 2013
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Q:

GE Profile fridge PSS26MSRDSS. The freezer fan starts and stops. Bought in 2005.

A:

When the freezer fan is not working properly, it can be a concern down the road.  Hope the link provided is helpful while waiting for additional information on your specific model.  Click here to view link:  Freezer fan.  If you decide on service, click here:  Sears Home Services.  Thank you for your patience.

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Anna T -
April 15, 2013
A:

Scott...Bruce again: The 'on/off' fan problem would be best described as 'pulsating'. By the way, the Turbocool has done its job and finished and the fridge sits quietly waiting for the next cycle. So, I guess we could live with this situation, other then the 'pulsating' fan motor must be hard on the hydro consumption. In conclusion, the fan is functional....it just doesnot act like it should (i.e. run at a steady speed). Isn't english a lovely language....you get to say the same thing a multitude number of ways and still don't think you have explained yourself. Enjoy your day, Bruce

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Bruce Tew -
April 15, 2013
A:

Thank you for your question. The fan on this model will speed up and slow down based on the temps inside the cabinet and you will be able to hear the difference when it changes. However, it should not stop running unless the sensors in both sections are satisfied. Now, if it's not cooling sufficiently and the fan is either running slow or not at all, the most likely problem will be with the control but it could be a motor problem. The only way to determine for sure will be to make some voltage checks. This can be some difficult checks and a technician may be needed to make these checks. I'm listing a site you can access, to have a tech come out. Here is a link for the website: Sears Home Services If you would like more assistance, reply to this thread and I will be glad to assist you further.

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Scott D -
Sears Technician
April 17, 2013
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