Model #PSS23LGSAWW GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Sealed System & Mother Board
    3 Results
  • Freezer Door
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Sealed System & Mother Board
    3 Results
Find part by diagram >

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Help with replacing the thermostat and sensor in my GE Profile. Emergency!

A:

Thank you for your question. I can understand your concern about the parts. Unfortunately, most parts will not have instructions included. I suspect by thermostat, you are referring to the defrost thermostat. This unit has a few sensors but I'm also suspecting the sensor may be the evaporator sensor if you have the defrost thermostat. I'm attaching a picture showing where these parts are located. The thermostat is the thermistor on the right side and the sensor is on the left. Both parts clip on to the evaporator. To access these parts, first disconnect the power. Now, take out everything in the freezer, so the shelves and back panel can be removed. With the panel out, you will see the evaporator and these parts attached at the top. Disconnect the wires and remove the existing parts and reverse the procedure to install the new parts. I hope this will help you. If you would like more assistance, reply to this thread with any additional details and I will be glad to assist you further.

 

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services.

Read More
Scott D -
Sears Technician
August 14, 2013
A:

We will do it and I will let you know how it turns out. Thanks Scott. So happy that you understood.

Read More
Kim -
August 14, 2013
A:

Kim, thank you for using Manage My Life.

Read More
Scott D -
Sears Technician
August 15, 2013
See more answers
Q:

Thermostat installation guide or schematic for my GE profile fridge Model pss23lgsaww.

A:

I know that it can be very frustrating to have issues with your refrigerator. The thermistor (sensor) parts are in four locations on this model. The image below shows the locations for the evaporator thermistor, the freezer thermistor and the fresh food thermistor. There is another fresh food thermistor at the bottom of the fresh food section. It may be right beside the water tank reservoir. That thermistor may be in a different location on the side wall toward the bottom of the refrigerator. Those thermistors in the fresh food section will normally have a cover with a grill over them. The bottom one in that fresh food section may not have a cover over it. Although the thermistors originally had different part numbers, they all substitute to that part number WR5X10025. You did not indicate which location that you need to replace that thermistor at. If you need to replace that evaporator thermistor, you can unplug the refrigerator and remove all of the items and shelves in the freezer so that you can remove the cover in front of the evaporator. Once you remove that evaporator cover, you should be able to access and replace that evaporator thermistor. You may also need to remove that cover to access and replace the freezer thermistor. That freezer thermistor may be on the side wall with a grill cover over it. Remove that cover to access and replace the thermistor. Be sure that you have the refrigerator unplugged when accessing internal components. The thermistors in the fresh food section can be accessed and replaced in a similar manner. If you don't feel comfortable doing this yourself, please click on the link to schedule service: Sears Home Services. Click on "Get Started" and follow the directions, click on the red "NEXT" button to continue. I hope this helps. Please feel free to let me know if you need further assistance. We are always here to help. Thank you for using ManageMyLife.com.

Read More
AnneJ -
Sears Technician
August 13, 2013
A:

At first the freezer food was defrosting, then the fridge went hotter. The back wall of the freezer was ice. While waiting for the parts to arrive, we defrosted the freezer and things started go back to normal, but now it's happening again. The parts we received are a thermostat (WR55X10068) and a sensor #wr55X10025.

Read More
Kim -
August 13, 2013
A:

With the symptoms, do you feel I have the correct parts? How about a freezer schematic?

Read More
Kim -
August 13, 2013
A:

It is not unusual for the refrigerator to warm up if the freezer has an ice buildup. This is because the ice is usually blocking the vents and keeping the air from circulating. From what you are describing, it does sound like the defrost thermistor could be the problem. This is the one located on the evaporator. This will keep the ice from forming, however the defrost heater could also be the problem. It is best to test these before you replace them. If you have an ohm meter you can check them for resistance. If you get an infinity reading then that part is the problem and it needs to be replaced. Please let me know if there is anything else you need. Thank you for using Manage My Life.

Read More
AnneJ -
Sears Technician
August 14, 2013
See more answers

Top Parts