Model #PSHS6TGXCDSS GE Side-by-Side Refrigerator

  • Freezer Door
    3 Results
  • Sealed System & Mother Board
    3 Results
  • Fresh Food Door
    3 Results
  • Freezer Section
    3 Results
  • Evaporator Instructions
    3 Results
  • Freezer Shelves
    3 Results
  • Ice Maker & Dispenser
    3 Results
  • Fresh Food Section
    3 Results
  • Fresh Food Shelves
    3 Results
  • Custom Cool
    3 Results
Find part by diagram >

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Refrigerater not cooling

A:

I know how important it is to have a good working refrigerator in the home so that you can keep your food nice and fresh. While you are waiting for your expert answer, I did manage to find two links that will provide you with some good information to help you with your question. I hope my links are useful.

Read More
Joseph P. -
August 27, 2011
A:

Thank you for your question. I can understand your concern about the fridge section not cooling. The information you have received from Joseph is very good. First check to see if evaporator motor in the freezer section is running. If it's not running, the problem will be with either the main board or the motor itself. To check this will require the use of a meter that can read resistance and both ac and dc voltage. If the fan is running and there is frost on the back wall, in the freezer this will be a defrost problem. This type of problem can be with the main board, a sensor or the heating element. To check this, first disconnect the power to the unit. Now pull the refrigerator out far enough to get behind it and remove the cover (# 803 in picture) to access the main board (# 801). Now use a well insulated jumper and place it between the brown wire on the j 11 terminal and the blue wire on the j 9 terminal. Reconnect the power and open the freezer door to see if the element comes on. After a few minutes, if you can hear a sizzling sound or see a red glow, it indicates the element is ok. This will indicate a problem with the main board or the sensor. Most of the time this will be a board problem. The sensors are very dependable and very rarely fail. I hope this will help you. If you would like more assistance, reply to this thread and I will be glad to assist you further. Thank you for using Manage My Life.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Read More
Scott D -
Sears Technician
August 30, 2011
See more answers

Top Parts