Model #PN50B550T2FXZA SAMSUNG Plasma Television

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Question and Answers

Q:

Black line across the screen PN50B550T2FXZA Samsung Plasma television

A:

The television is a great source of entertainment. I found some information for you that I am hoping will help you with the television. I am adding the link below to help you with your question while you wait for your expert response. It may take 24-48 hours. I do hope that this will help you out.

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Marc -
November 19, 2012
A:

Can you resend the link?

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PHILIP -
November 19, 2012
A:

Hello Philip,

I'm sorry to hear that you are having difficulties with your television and I would like to assist you. There are a few checks that you can make to determine if it is the panel or an electronic issue, however a single pixel wide line is most commonly due to a panel issue. Change the television's aspect ratio by pressing the P.SIZE button and watch carefully to see if the line moves up and down with the change. If it does, it is likely an internal connection. If it stays in one spot, it is very likely a panel issue. I have seen quite a few attempted repairs, most times it does not work and can even make it far worse. There is a bank of ribbon cables along the side of the panel, but they are very delicate and a wrong move can be disastrous. It is best to contact a local repair service or go to Sears Home Services to arrange a Sears technician for a repair.

Please let me know if you would like any further assistance.

Jerry C

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Jerry C -
Sears Technician
November 19, 2012
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